Technical Program Manager

About the Role

As a Technical Program Manager, you will think in systems, work in mechanisms, and earn trust by removing friction the team did not know was costing them time. Your mission will be to own end-to-end delivery for Base Platform programs, spanning identity, provisioning, and the operational health of the platform itself. You will also partner with Product Management and GTM stakeholders on platform changes that have customer-facing impact, ensuring rollouts, communications, and external commitments stay in lockstep with engineering delivery.

SoSafe is an award-winning company that provides effective and engaging training and simulations on cybersecurity and data protection. By joining the team, you will be part of the solution to the growing global cybercrime problem.

What You Will Do

• Own end-to-end delivery for Base Platform programs spanning identity, provisioning, and the operational health of the platform itself
• Partner with Product Management and GTM stakeholders on platform changes that have customer-facing impact
• Drive multi-team migrations and platform changes where downstream consumers, external commitments, and legacy constraints all need to land in the right order
• Run the operational backbone of the group: dependency mapping, risk surfacing, decision logs, change communication, and the rituals that keep large engineering efforts honest
• Build the muscle for clean handoffs between Base Platform and the teams that consume it, so platform changes never arrive as surprises
• Bring rigor to how we measure delivery health, and use it to drive change rather than produce reports
• Embed into the Base Platform engineering leadership and have a clear read on every active program
• Reshape how the group plans, tracks, and communicates delivery
• Become the trusted operating partner for the group, ensuring in-flight initiatives land predictably and cross-team dependencies surface weeks earlier

What We Are Looking For

• Experience running complex, cross-functional technical programs
• Ability to hold your own in deep engineering conversations
• Understanding of what is being argued about and why it matters, without needing to write the code
• Knowledge of how to bring structure to ambiguity without over-engineering it
• Experience working on platform, infrastructure, identity, or API-style domains
• Background in managing migrations or sunsets with real downstream impact
• Ability to communicate directly with short sentences, clear asks, and no filler
• Experience with Jira, Confluence, and the rest of a modern engineering toolchain
• Opinion on how these tools should be used

Nice to Have

• Background in identity systems, API platforms, or developer experience
• Experience inside a SaaS company through a phase of platform consolidation or modernization
• Familiarity with SLO/monitoring practice as a delivery signal, not just an SRE artifact

Benefits and Perks

• Flexible hours and work-life balance
• 33 vacation days
• Wellbeing and financial benefits
• Opportunity to work with a leading human risk management provider in Europe
• Collaborative and dynamic work environment
• Professional growth and development opportunities
• Remote work setup and stipend

• Be prepared to provide specific examples of your experience in running complex technical programs and how you overcame challenges
• Make sure your resume and cover letter are tailored to the role, highlighting your technical program management skills and experience
• Research SoSafe's products and services to understand their business and how you can contribute to their mission
• Practice your communication skills, as the ability to communicate directly and clearly is essential for this role
• Be ready to discuss your experience with Jira, Confluence, and other modern engineering tools, and how you have used them to drive technical programs
• Show enthusiasm for the company's mission and your desire to make a meaningful contribution to the team