Technical Sales Representative

About the Role

Day-to-day responsibilities will include traveling to customer sites to give sales presentations, perform instrument demonstrations, and provide training. The ability to communicate effectively via email, social media, and phone is essential, as is the ability to prioritize activities that achieve sales goals and manage time and territory efficiently.

Waters is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. The company's innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology, and collaborates with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes.

What You Will Do

• Direct the sales of TA Instruments thermal analysis, rheology, microcalorimetry, and thermophysical systems to R&D labs, QC labs, government, and academic laboratories within the assigned territory
• Visit customer sites on a regular basis to give sales presentations, perform instrument demonstrations, and training
• Strive to pursue new business prospects and penetrate differentiating accounts
• Communicate via email, social media, and phone with potential new customers and forward appropriate information to the corresponding territory sales representative for follow-up
• Work closely with TA Sales Representatives, Inside Sales team, and Regional Applications staff to discuss leads and research strategies on a weekly basis
• Maintain an up-to-date customer/contact database to support the distribution of marketing materials
• Attend product-related technical shows and other marketing-related activities and represent company products and services
• Submit accurate and timely monthly sales forecasts
• Travel across the assigned region, which includes Minnesota, North Dakota, and South Dakota, to meet with customers and achieve sales goals
• Collaborate with the sales team to achieve regional sales targets and expand the customer base

What We Are Looking For

• Bachelor's degree in Chemistry, Materials Science, Chemical Engineering, or other technical field
• 2+ years of experience in capital equipment sales; prior thermal, rheology, microcalorimetry, or thermophysical properties experience highly desirable
• Strong work ethic, positive attitude, and ability to be ultra-responsive to internal and external customers
• Excellent written and verbal communication skills, specifically including an effective telephone presence and professional email correspondence
• Ability to establish and maintain effective working relationships with a diverse customer base
• Ability to prioritize activities that achieve sales goals, good time and territory management skills
• Valid driver's license in good standing and ability to travel by ground and air carrier
• Willingness to travel 60%+ of the time
• Action-oriented and eager to achieve results
• Sound communication and presentation skills
• Highly organized, well-prepared, and time management skills

Nice to Have

• Experience with CRM software and sales analytics tools
• Knowledge of the analytical instruments market and industry trends
• Certification in sales or a related field
• Experience working with cross-functional teams, including sales, marketing, and customer service
• Familiarity with Waters' products and services

Benefits and Perks

• Competitive salary and bonus structure
• Comprehensive benefits package, including health, dental, and vision insurance
• 401(k) matching and retirement savings plan
• Paid time off and holidays
• Flexible work arrangements, including remote work options
• Opportunities for professional development and career advancement
• Access to cutting-edge technology and innovative products
• Collaborative and dynamic work environment

• Ensure your resume highlights sales experience, particularly in the analytical instruments market, and be prepared to provide specific examples of successful sales achievements.
• Develop a strong understanding of Waters' products and services, as well as the company's mission and values, to demonstrate your enthusiasm and commitment to the role.
• Practice your presentation skills, as you will be required to give sales presentations and demonstrations to customers.
• Be prepared to discuss your experience with CRM software and sales analytics tools, and how you have used these to drive sales and customer engagement.
• Research the company culture and values, and be prepared to discuss how your own values and work ethic align with those of Waters.
• Consider creating a portfolio of your sales achievements and customer testimonials to showcase your skills and experience.
• Prepare questions to ask the interviewer, such as what a typical day looks like in the role, and what opportunities there are for professional development and career advancement.