Technical Writer
Content & Writing
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WFA Digital Insight
As the demand for smart home technology grows, companies like Nabu Casa are looking for skilled technical writers to create high-quality documentation. With a 25% increase in smart home device sales in 2025, the need for technical writers who can communicate complex information clearly is on the rise. Nabu Casa, the organization behind the popular open-source smart home platform Home Assistant, is no exception. To succeed in this role, candidates will need strong technical writing skills, experience with docs-as-code workflows, and the ability to collaborate with engineers. Before applying, candidates should know that this is a fully remote position with a focus on community-driven documentation.
Job Description
About the Role
Nabu Casa, the organization behind the world's largest free and open-source smart home platform, Home Assistant, is seeking a Technical Writer to own the documentation experience for Nabu Casa Hardware and Cloud. This is a high-ownership, high-impact role that requires strong technical writing skills, attention to detail, and the ability to collaborate with engineers. The successful candidate will be responsible for creating and maintaining high-quality documentation that empowers users to succeed independently, without needing to raise a support ticket. As a Technical Writer at Nabu Casa, you will work closely with engineers to research and verify technical content, reducing the documentation burden on the engineering team. You will also define and maintain documentation standards, style guides, and templates to ensure consistency and maintainability.What You Will Do
- Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud, ensuring content is accurate, up-to-date, and discoverable
- Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
- Work directly with engineers to research and verify technical content
- Audit and improve existing documentation continuously, flagging outdated content, filling gaps, and improving structure and tone
- Define and maintain documentation standards, style guides, and templates
- Triage and act on documentation feedback from the community, support, and internal teams
- Contribute to the developer experience, including API guides, integration documentation, and contributor docs
- Track documentation quality signals and report on them regularly
What We Are Looking For
- Strong technical writing skills with a portfolio of developer or product documentation
- Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content
- Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
- Experience with docs-as-code workflows (Git, Markdown, static site generators)
- High autonomy and self-direction, with the ability to identify what needs to be written without waiting to be told
- Strong stakeholder management, with the ability to get technical information out of busy engineers efficiently
- Familiarity with Home Assistant or similar open-source or self-hosted software
Nice to Have
- Experience maintaining documentation for a community-driven project with external contributors
- A systematic approach to auditing large documentation sets and prioritizing improvements methodically
- Experience working async in a remote-first, distributed team
Benefits and Perks
- Competitive salary
- Opportunity to work on a popular open-source smart home platform
- Collaborative and dynamic work environment
- Flexible working hours and remote work arrangement
- Access to the latest smart home technology and devices
- Professional development opportunities
How to Stand Out
- To stand out as a candidate, make sure your portfolio includes examples of technical writing for developer or product documentation.
- Familiarize yourself with Nabu Casa's products and services, including Home Assistant, to demonstrate your understanding of the company's technology.
- Be prepared to provide examples of your experience with docs-as-code workflows and your ability to collaborate with engineers.
- Highlight your ability to work independently and manage your time effectively in a remote work environment.
- Research the company culture and values to ensure you are a good fit for the role and the organization.
- Prepare to discuss your approach to auditing and improving existing documentation, and how you would prioritize improvements.
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