Technical Writer

About the Role

The role is part of a remote-first, distributed team, and the ideal candidate should be comfortable working asynchronously with minimal supervision. With a strong focus on user experience, the Technical Writer will be responsible for planning and delivering documentation for new features, integrations, and releases in sync with the product shipping cycle.

Nabu Casa is committed to making the smart home experience more accessible and user-friendly, and this role plays a critical part in achieving that goal. As a Technical Writer at Nabu Casa, you will be working on a wide range of projects, from developing first-time setup guides to creating deep API and integration documentation.

What You Will Do

• Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud
• Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
• Work directly with engineers to research and verify technical content, reducing the documentation burden on the engineering team
• Audit and improve existing documentation continuously, flagging outdated content, filling gaps, and improving structure and tone
• Define and maintain documentation standards, style guides, and templates to ensure consistency and maintainability
• Triage and act on documentation feedback from the community, support, and internal teams to prioritize user outcomes
• Contribute to the developer experience, including API guides, integration documentation, and contributor docs
• Track documentation quality signals, such as support ticket themes and community feedback, and report on them regularly
• Collaborate with the engineering team to develop and implement new features and integrations

What We Are Looking For

• Strong technical writing skills, with a portfolio of developer or product documentation
• Ability to read and understand code, including Python, YAML, and REST APIs
• Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
• Experience with docs-as-code workflows, including Git, Markdown, and static site generators such as MkDocs or Docusaurus
• High autonomy and self-direction, with the ability to identify what needs to be written without waiting to be told
• Strong stakeholder management skills, with the ability to get technical information out of busy engineers efficiently
• Familiarity with smart home technology and the Internet of Things (IoT)
• Experience working in a remote-first, distributed team environment

Nice to Have

• Familiarity with Home Assistant or similar open-source or self-hosted software
• Experience maintaining documentation for a community-driven project with external contributors
• A systematic approach to auditing large documentation sets and prioritizing improvements methodically

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work on a wide range of exciting projects in the smart home industry
• Collaborative and dynamic work environment with a remote-first, distributed team
• Flexible working hours and the ability to work from anywhere in the world
• Access to the latest smart home technology and devices
• Professional development opportunities and support for ongoing education and training

• To stand out as a candidate, be prepared to showcase your technical writing portfolio, including examples of API documentation and user guides.
• Familiarize yourself with Nabu Casa's products and services, including Home Assistant, and be prepared to discuss your experience with smart home technology.
• Practice your stakeholder management skills, including the ability to extract technical information from engineers and other stakeholders.
• Be prepared to discuss your experience with docs-as-code workflows and your ability to work independently with minimal supervision.
• Consider highlighting your experience working in a remote-first, distributed team environment, and your ability to communicate effectively with team members across different time zones.
• When negotiating salary, be sure to research the market rate for technical writers in the industry and be prepared to discuss your salary expectations.