Technical Writer
WFA Digital Insight
As the demand for smart home solutions continues to grow, with over 34% of households expected to adopt smart home technology by 2027, the need for skilled technical writers who can create user-friendly documentation is on the rise. Nabu Casa, the company behind Home Assistant, is at the forefront of this trend. With a strong focus on privacy, choice, and sustainability, Nabu Casa offers a unique work environment for those passionate about open-source technology. Before applying, candidates should be aware that this role requires strong technical writing skills, the ability to understand code, and experience with docs-as-code workflows.
Job Description
About the Role
The Technical Writer role at Nabu Casa is a high-ownership, high-impact position that requires creating user documentation for Nabu Casa's Hardware and Cloud products. As the primary person responsible for the documentation experience, you will work closely with engineers to translate technical complexity into content that empowers users to succeed independently. Your daily tasks will include planning and delivering documentation for new features, integrations, and releases, as well as auditing and improving existing documentation.The Nabu Casa team is committed to making smart home technology accessible to everyone, and as a Technical Writer, you will play a critical role in achieving this goal. You will be part of a remote-first, distributed team that values autonomy, self-direction, and strong stakeholder management.
The company's guiding principles - privacy, choice, and sustainability - are embedded in everything they do, from their architecture to their community. As a Technical Writer, you will be expected to embody these principles in your work and contribute to the company's mission.
What You Will Do
- Own the end-to-end documentation experience for Nabu Casa Hardware and Cloud
- Plan and deliver documentation for new features, integrations, and releases in sync with the product shipping cycle
- Work directly with engineers to research and verify technical content
- Audit and improve existing documentation continuously
- Define and maintain documentation standards, style guides, and templates
- Triage and act on documentation feedback from the community, support, and internal teams
- Contribute to the developer experience - API guides, integration documentation, and contributor docs
- Track documentation quality signals and report on them regularly
- Collaborate with the engineering team to identify areas for improvement and implement changes
- Develop and maintain documentation for smart home hardware and electronics
What We Are Looking For
- Strong technical writing skills with a portfolio of developer or product documentation
- Ability to read and understand code (Python, YAML, REST APIs) well enough to write accurate technical content
- Good understanding of smart home hardware and electronics, with the ability to troubleshoot basic issues independently
- Experience with docs-as-code workflows (Git, Markdown, static site generators such as MkDocs or Docusaurus)
- High autonomy and self-direction - able to identify what needs to be written without waiting to be told
- Strong stakeholder management: knows how to get technical information out of busy engineers efficiently
- Familiarity with open-source or self-hosted software
- Experience maintaining documentation for a community-driven project with external contributors
Nice to Have
- Familiarity with Home Assistant or similar open-source or self-hosted software
- Experience with systematic approaches to auditing large documentation sets and prioritizing improvements methodically
- Knowledge of API documentation best practices
- Experience working async in a remote-first, distributed team
Benefits and Perks
- Opportunity to work on a leading open-source smart home platform
- Collaborative and dynamic remote work environment
- Flexible working hours and autonomy to manage your workload
- Professional development opportunities and support for continuous learning
- Access to the latest smart home technology and products
- Competitive salary and benefits package
- Remote work stipend and equipment allowance
- Paid time off and holidays
- Opportunity to work with a talented and passionate team of engineers and developers
How to Stand Out
- Tip: Make sure your portfolio showcases your technical writing skills, especially in the context of developer or product documentation.
- Before applying, research Nabu Casa and Home Assistant to understand the company's mission and values.
- Familiarize yourself with docs-as-code workflows and tools like Git, Markdown, and static site generators.
- Practice explaining technical concepts in simple terms, as this will be a key part of your role.
- Be prepared to provide examples of your experience working with engineers and stakeholders to gather technical information.
- Highlight your ability to work independently and manage your time effectively in a remote work environment.
- Consider learning more about API documentation best practices and systematic approaches to auditing large documentation sets.
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