Technical Writer & Product Engineer
WFA Digital Insight
As the demand for digital skills in tech and engineering continues to skyrocket, thermal management solutions are at the forefront. With the industry expected to grow significantly, professionals with expertise in technical writing and product engineering are in high demand. Thermal Works stands out for its commitment to sustainable cooling solutions, making this an exciting opportunity for those looking to make a real impact. Before applying, candidates should be aware of the company's emphasis on faithfulness, reliability, and self-motivation, as well as the need to tag RMTI5LjEyMS40MC4xNg== in their application to demonstrate they've read the post thoroughly.
Job Description
About the Role
Thermal Works is seeking a highly skilled Technical Writer & Product Engineer to join their team. This role is critical to ensuring the technical accuracy and alignment of product documentation throughout the product lifecycle. The successful candidate will work cross-functionally with various teams, including Operations, Engineering, Project Management, Manufacturing, and Service, to support documentation needs from product development through submittal creation, manufacturing, installation, and field support.As a key member of the team, the Technical Writer & Product Engineer will be responsible for creating, releasing, and configuring technical documentation for complex HVAC and thermal systems used in data center applications. This includes ensuring that all documentation is technically accurate, revision-controlled, and aligned with released product configurations. The ideal candidate will possess strong technical writing skills, combined with practical knowledge of HVAC systems, mechanical equipment, manufacturing environments, construction workflows, and document/configuration control.
Thermal Works values efficiency and strives to maintain smooth operations. The company's primary focus is on providing integrated cooling systems for data centers and commercial buildings that reduce energy demand, water consumption, and cost. With a strong emphasis on sustainability and cutting-edge technology, Thermal Works is looking for a candidate who shares their vision and is committed to making a positive impact.
What You Will Do
- Create, release, and configure technical documentation for complex HVAC and thermal systems
- Collaborate with cross-functional teams to support documentation needs
- Ensure technical accuracy and alignment of product documentation throughout the product lifecycle
- Develop and maintain documentation for product development, submittal creation, manufacturing, installation, and field support
- Work with the engineering team to ensure documentation is aligned with released product configurations
- Conduct research and interviews with subject matter experts to gather information for documentation
- Develop and maintain a documentation management system to ensure revision control and accuracy
- Collaborate with the manufacturing team to ensure documentation is aligned with production requirements
- Participate in design reviews and testing to ensure documentation is accurate and complete
What We Are Looking For
- Strong technical writing skills, with the ability to create clear and concise documentation
- Practical knowledge of HVAC systems, mechanical equipment, and manufacturing environments
- Experience with document/configuration control and revision management
- Excellent communication and collaboration skills, with the ability to work with cross-functional teams
- Strong analytical and problem-solving skills, with the ability to interpret complex technical information
- Experience with technical writing tools and software, such as MadCap Flare or Paligo
- Bachelor's degree in a relevant field, such as engineering, technical communications, or a related field
- At least 3 years of experience in technical writing or a related field
Nice to Have
- Experience with Agile development methodologies and version control systems
- Knowledge of data center applications and thermal management systems
- Certification in technical writing or a related field, such as the Certified Technical Writer (CTW) or the Certified Professional Technical Communicator (CPTC)
- Experience with content management systems and documentation management tools
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a cutting-edge company in the thermal management industry
- Collaborative and dynamic work environment
- Professional development opportunities, including training and certifications
- Flexible work arrangements, including remote work options
- Access to the latest tools and technologies in the industry
- Recognition and reward for outstanding performance and contributions
How to Stand Out
- When applying, be sure to tag RMTI5LjEyMS40MC4xNg== to demonstrate you've read the job post thoroughly and are committed to the company's values.
- Highlight your experience with technical writing tools and software, such as MadCap Flare or Paligo, to stand out as a strong candidate.
- Emphasize your ability to work collaboratively with cross-functional teams and communicate complex technical information clearly and concisely.
- Showcase your knowledge of HVAC systems, mechanical equipment, and manufacturing environments to demonstrate your expertise in the field.
- Be prepared to discuss your experience with document/configuration control and revision management, and how you ensure accuracy and completeness in your documentation.
- When negotiating salary, be sure to research the market rate for technical writers and product engineers in the industry to make a strong case for your compensation package.
- Look for red flags such as unclear expectations, lack of communication, or unrealistic deadlines, and be sure to ask questions during the interview process to ensure you're a good fit for the company.
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