Telco Field Engineering Director

About the Role

The Telco Field Engineering Director role at Canonical is a unique opportunity to lead a global team of experts in cloud solutions architecture. As a key member of the Field Engineering department, you will be responsible for driving strategy, developing talent, and promoting open source technologies to telco customers worldwide. Your day will be filled with technical presales conversations, solving customer problems, and collaborating with cross-functional teams to deliver innovative solutions.

The telco industry is undergoing a significant transformation, driven by open source software, cloud computing, and the move towards software-defined services. As a trusted advisor, you will help customers navigate this complex landscape and implement cutting-edge solutions that drive business growth.

What You Will Do

• Lead and develop managers and teams of Field engineers in the areas of Presales and Professional Services
• Drive strategy and direction for telco field engineering teams globally
• Solve customer problems by promoting Canonical's open source technologies and providing technical expertise
• Collaborate with cross-functional teams, including sales, marketing, and product development
• Develop and maintain relationships with key customers and partners
• Identify and pursue new business opportunities, driving revenue growth and expansion
• Provide technical leadership and guidance on cloud solutions, including Ubuntu, OpenStack, and Kubernetes
• Participate in technical presales conversations, providing expert advice and guidance to customers
• Contribute to the development of Canonical's telco strategy, aligning with company goals and objectives
• Foster a culture of innovation, collaboration, and continuous learning within the team

What We Are Looking For

• Proven experience in leading technical teams, preferably in a cloud computing or telco environment
• Strong technical background in cloud solutions, including Ubuntu, OpenStack, and Kubernetes
• Excellent leadership and management skills, with the ability to develop and motivate high-performing teams
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers and partners
• Experience in driving strategy and direction for technical teams, with a strong understanding of business goals and objectives
• Strong problem-solving skills, with the ability to analyze complex technical problems and develop innovative solutions
• Experience with agile development methodologies and version control systems, such as Git
• Strong understanding of open source software and its applications in the telco industry
• Ability to travel up to 20% of the time, for customer meetings, conferences, and team gatherings

Nice to Have

• Experience with cloud-based technologies, such as AWS, Azure, or Google Cloud
• Familiarity with containerization and orchestration tools, such as Docker and Kubernetes
• Knowledge of DevOps practices and tools, such as Jenkins, GitLab, or CircleCI
• Experience with machine learning and artificial intelligence, including MLops platforms and data platforms
• Strong understanding of the telco industry, including trends, challenges, and opportunities

Benefits and Perks

• Competitive salary and benefits package, with opportunities for career growth and development
• Remote work arrangement, with the flexibility to work from anywhere in the world
• Access to cutting-edge technologies and innovative solutions, with opportunities for professional growth and development
• Collaborative and dynamic work environment, with a team of experts passionate about open source and cloud computing
• Opportunities for travel and networking, with attendance at industry conferences and events
• Comprehensive health and wellness package, including medical, dental, and vision coverage
• Generous PTO and holiday package, with opportunities for rest and relaxation
• Access to professional development opportunities, including training, mentorship, and education assistance
• Recognition and rewards for outstanding performance, including bonuses and stock options

• Tip: Develop a strong understanding of cloud computing, including Ubuntu, OpenStack, and Kubernetes, to stand out in the application process.
• To succeed in this role, it's essential to have excellent leadership and management skills, with the ability to develop and motivate high-performing teams.
• Be prepared to provide specific examples of your experience in driving strategy and direction for technical teams, and your ability to build strong relationships with customers and partners.
• When applying, highlight your experience with open source software and its applications in the telco industry, and be prepared to discuss your understanding of the industry's trends, challenges, and opportunities.
• Consider creating a personal project or contributing to an open source project to demonstrate your technical skills and passion for innovation and collaboration.
• During the interview process, be prepared to discuss your experience with agile development methodologies, version control systems, and DevOps practices.
• Tip: Show a willingness to learn and adapt to new technologies and solutions, and be open to feedback and continuous improvement.