Temp HR Coordinator People Operations

About the Role

The People Operations team at Headspace is dedicated to delivering an exceptional employee experience, and this role plays a crucial part in achieving that goal. You will be responsible for maintaining accurate and up-to-date employee records, ensuring data integrity across People systems, and serving as a primary point of contact for HR operations inquiries.

What You Will Do

• Support the Lead HR Generalist with employee and contractor lifecycle activities, including onboarding, contract extensions, offboarding, role changes, and internal transfers
• Coordinate and complete HR administrative tasks to ensure accurate and timely execution across the employee experience
• Maintain employee records and ensure data integrity across People systems
• Serve as the primary HR Operations point of contact supporting the Provider Activation team for Care hiring
• Respond to People Ops inquiries, triaging questions and resolving routine requests with speed and accuracy
• Escalate complex or sensitive issues to the Lead HR Generalist with appropriate context and documentation
• Help maintain and improve self-service resources so employees can find answers quickly
• Support the development and maintenance of SOPs, process guides, and internal documentation for employee and manager training of HR Operations processes
• Assist in tracking and following up on open HR tasks, compliance items, and employee change workflows
• Identify patterns in recurring questions or requests and surface them to the Lead Generalist to inform process improvements

What We Are Looking For

• At least 2 years of HR experience, with exposure to HR operations and generalist work
• Comfortable operating in a fast-paced environment where not everything is defined
• Strong attention to detail and follow-through
• Clear, professional communication skills, both written and verbal, across all levels of the organization
• Experience with HRIS systems, such as ChartHop and ADP
• Ability to learn new tools and systems quickly
• Genuine curiosity about people programs, process, and what makes HR work well at scale
• High degree of discretion and judgment when handling sensitive employee information

Nice to Have

• Experience working in a remote or hybrid environment
• Knowledge of best practices in HR operations and employee experience
• Familiarity with project management tools and software
• Certification in HR, such as SHRM or HRCI

Benefits and Perks

• Competitive hourly rate
• Opportunity to work with a mission-driven health tech company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Access to Headspace's mental health and wellness resources
• Flexible working hours and remote work arrangement
• Employee recognition and reward programs

• To stand out in your application, highlight your experience with HRIS systems and your ability to learn new tools quickly.
• Be prepared to provide specific examples of times when you had to handle sensitive employee information with discretion and judgment.
• Make sure your resume and cover letter are tailored to the job description, emphasizing your relevant skills and experience.
• Research Headspace's mission and values, and be prepared to discuss how your own values align with those of the company.
• Consider creating a portfolio or samples of your work in HR operations, such as process guides or employee communications, to demonstrate your skills and experience.
• During the interview, ask questions about the team's dynamics, the company culture, and opportunities for growth and professional development.