Token-as-a-Service Technical Program Manager

About the Role

The successful candidate will have a deep understanding of compute infrastructure, clusters, networking, storage, and production systems, as well as experience leading large-scale technical programs involving cloud, data center, networking, hardware, or distributed systems. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput.

As a Technical Program Manager at Openai, you will be responsible for driving the delivery of external compute capacity that serves the company's AI model workloads. This includes leading end-to-end delivery programs, owning readiness across compute, storage, networking, security, and operational dependencies, and building integrated plans across internal engineering teams and external partners.

What You Will Do

• Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply
• Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments
• Build integrated plans across internal engineering teams and external partners with clear milestones, owners, risks, and critical paths
• Drive launch execution for new partner regions, clusters, and capacity expansions
• Create operating mechanisms that measure deployed capacity versus usable token output
• Identify bottlenecks preventing token generation and drive resolution
• Coordinate with capacity planning and finance teams to prioritize the highest ROI capacity opportunities
• Establish executive-level reporting on delivery status, risks, and token ramp forecasts
• Improve repeatability of partner onboarding, technical integration, and scaling motions
• Manage escalations across internal and external stakeholders during high-severity delivery issues
• Translate ambiguous infrastructure constraints into clear execution plans
• Help define the long-term operating model for Token-as-a-Service across Stargate and 3P ecosystems

What We Are Looking For

• 8+ years of Technical Program Management, Engineering Program Management, or Infrastructure Delivery experience
• Experience leading large-scale technical programs involving cloud, data center, networking, hardware, or distributed systems
• Strong understanding of compute infrastructure, clusters, networking, storage, and production systems
• Proven ability to drive cross-functional execution across engineering, operations, finance, and external vendors
• Experience managing executive stakeholders and communicating complex tradeoffs clearly
• Strong analytical skills with ability to reason about utilization, throughput, capacity, and operational metrics
• Comfortable operating in ambiguous, fast-scaling environments
• Strong written and verbal communication skills
• High ownership mentality with bias toward action
• Experience working with external providers, strategic partners, or hyperscalers is highly preferred

Nice to Have

• Experience with cloud providers such as AWS, Azure, or Google Cloud
• Knowledge of containerization technologies such as Docker or Kubernetes
• Familiarity with agile development methodologies and version control systems such as Git
• Experience with data analytics and visualization tools such as Tableau or Power BI

Benefits and Perks

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• Flexible PTO and remote work options
• Professional development opportunities and conference sponsorships
• Access to cutting-edge technologies and tools
• Collaborative and dynamic work environment
• Opportunity to work with a talented and passionate team
• Relocation assistance available for eligible candidates

• Develop a strong understanding of cloud infrastructure, including compute, storage, and networking, to stand out in this role.
• Create a portfolio that showcases your experience in leading large-scale technical programs and managing complex technical projects.
• Prepare to demonstrate your ability to drive cross-functional execution and manage executive stakeholders.
• Highlight your experience working with external providers, strategic partners, or hyperscalers to showcase your ability to build and maintain relationships.
• Be prepared to discuss your approach to measuring deployed capacity versus usable token output and identifying bottlenecks in token generation.
• Research Openai's Token-as-a-Service offerings and be prepared to discuss how you can contribute to the company's mission and goals.
• Develop a strong understanding of data analytics and visualization tools to effectively communicate complex technical information to non-technical stakeholders.