Transaction Coordinator (100% Remote)

About the Role

Transactly's commitment to excellence is evident in its powerful platforms and the team of top-performing Transaction Coordinators. By joining this team, you become part of a partnership that amplifies your work through powerful systems, coaching, and opportunities for growth. The real estate industry is experiencing a digital transformation, and Transactly is at the forefront, making this an ideal time to join a company that is shaping the future of real estate transactions.

What You Will Do

• Deliver white-glove transaction coordination to clients procured by Transactly, ensuring every detail is meticulously handled.
• Provide listing coordination for high-volume real estate professionals, managing timelines, and documentation with precision.
• Operate confidently within Transactly's tech platform for task management and communication, leveraging technology to enhance service delivery.
• Maintain accurate and up-to-date transaction records within Brivity, PLACE's tech platform, ensuring compliance and transparency.
• Practice proactive and professional communication with clients, agents, and co-op partners, building strong relationships that are foundational to success.
• Contribute insights and feedback to improve the platform, service model, and team culture, playing a role in the company's continuous improvement and innovation.
• Step into the ownership mindset, embodying PLACE values in every interaction and decision, reflecting the company's commitment to excellence and client satisfaction.

What We Are Looking For

• 3+ years of real estate experience as a Transaction Coordinator or licensed real estate agent, with a deep understanding of the intricacies of real estate transactions.
• Passion for organization, communication, and details, with the ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn contracts and compliance from multiple states, staying ahead of the curve in a rapidly changing regulatory landscape.
• Strong working knowledge of residential real estate documents and timelines, with the ability to navigate complex transactions with ease.
• Confidence using digital tools, platforms, and systems, with a keen eye for how technology can enhance service delivery and client experience.
• Proactive, adaptable, and driven to exceed expectations, with a mindset that is always focused on delivering more than what is expected.
• A heart for service and a mind for solutions, approaching challenges with creativity and a client-centric perspective.

Nice to Have

• Experience with Brivity or similar real estate transaction management platforms, with the ability to quickly adapt to new technologies.
• Knowledge of PLACE's tech platform and tools, with a willingness to learn and grow with the company's evolving technology suite.
• Certification in transaction coordination or a related field, demonstrating a commitment to professional development and excellence.

Benefits and Perks

• Access to coaching, training, and onboarding to get you ready for PLACE clients, ensuring a smooth transition into the role and the company.
• Tech platform access to streamline your daily coordination tasks, enhancing productivity and efficiency.
• Branded materials, tools, and templates to help you deliver with consistency, supporting your success and the company's brand.
• Back-end billing, client procurement, and support teams to keep you focused on service, allowing you to concentrate on what matters most - delivering exceptional client experiences.
• Opportunities to grow your file count and elevate your income through excellence, providing a clear path for professional growth and financial reward.
• Errors & Omissions (E&O) Insurance Provided, offering peace of mind and protection in your professional endeavors.
• Potential for high-volume file assignments based on performance, providing opportunities for increased challenge and reward.

• Ensure your Excel skills are up-to-date and highlight them in your application, as proficiency in spreadsheet management is crucial for this role.
• Develop a deep understanding of residential real estate documents and timelines to stand out as a knowledgeable candidate.
• Prepare examples of how you have delivered white-glove service in previous roles, showcasing your ability to provide exceptional client experiences.
• Familiarize yourself with Transactly's tech platform and Brivity to demonstrate your willingness to learn and adapt to new technologies.
• Highlight any experience or certifications in transaction coordination, emphasizing your commitment to professional development and excellence in the field.
• Be prepared to discuss how you handle complex transactions, difficult clients, and high-pressure situations, showcasing your problem-solving skills and ability to work under stress.