Transaction Monitoring Compliance QA Analyst IV
WFA Digital Insight
The demand for skilled compliance professionals in the fintech space has skyrocketed, with a 25% increase in anti-money laundering job postings in the last year alone. As the financial world becomes increasingly digital, companies like Coinbase are at the forefront of this shift. With its mission to increase economic freedom, Coinbase is looking for a highly skilled Transaction Monitoring Compliance QA Analyst IV to join its team. This role requires a unique blend of technical expertise, analytical skills, and attention to detail. Before applying, candidates should be aware that Coinbase's work culture is intense and fast-paced, requiring a high level of motivation and adaptability. With the right skills and mindset, this role offers the opportunity to make a real impact in the future of finance.
Job Description
About the Role
The Transaction Monitoring Compliance QA Analyst IV role is a critical part of Coinbase's Compliance Operations team. As a key member of this team, you will be responsible for conducting quality assurance audits on transaction monitoring system cases, working closely with production teams from CX and Compliance. Your expertise will help ensure that Coinbase's AML/CFT program is operating effectively and efficiently.In this role, you will have the opportunity to work on a wide range of tasks, from auditing TMS cases to identifying opportunities for procedural updates and presenting metrics to inspire positive change. You will also collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to enhance processes and workflows.
The Compliance Operations team is a fast-paced and dynamic environment, and this role requires a high level of motivation, analytical skills, and attention to detail. If you are a skilled compliance professional looking to make a real impact in the future of finance, this role could be an excellent fit.
What You Will Do
- Perform QA reviews of TMS cases based on the quality rubric, ensuring compliance with established guidelines
- Proactively seek opportunities to tackle challenging and impactful assignments
- Assist on 2LoD reviews and provide timely responses to findings
- Lead calibrations and office hours supporting other QA analysts
- Conduct root cause analysis on thematic issues
- Identify procedural gaps or inconsistencies and provide proposed solutions
- Conduct training of new QA and QC joiners along with validating their practice cases
- Collaborate with internal support teams to enhance processes and workflows
- Present QA findings, insights, and recommendations persuasively to inspire positive change
- Provide feedback on drafted procedures regarding areas of opportunity and how the procedures can be enhanced
- Support agents in addressing their queries on complex procedural requirements
- Undertake highly complex audits that have a substantial impact on Compliance Operations
What We Are Looking For
- 6+ years of hands-on experience in executing QA, audit, or as a Financial Crime Investigator
- Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
- ACAMS or equivalent AML qualification
- Experience in assisting, developing, and producing metrics and reporting
- Strong written and verbal communication, critical thinking, and problem-solving skills
- Highly motivated, analytical, organized, innovative, and adaptive
- Multi-tasking ability, team-oriented, and a self-starter
- Proven ability to work collaboratively with global partners in other functional units
- Exceptional work ethic and flexibility to work extended hours to meet deadlines
Nice to Have
- Experience with Salesforce, Excel, and Google Sheets
- Knowledge of cryptocurrency and blockchain technology
- Experience working in a fast-paced and dynamic environment
- Certification in a related field, such as CFE or CCEP
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a leading fintech company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools
- Recognition and reward for outstanding performance
- Comprehensive health insurance and wellness programs
- Generous PTO and vacation policy
How to Stand Out
- Make sure to highlight your experience with quality assurance audits and compliance regulations in your application
- Develop a strong understanding of Coinbase's mission and values, and be prepared to explain how your skills and experience align with them
- Showcase your analytical and problem-solving skills by providing specific examples of how you have identified and addressed complex issues in your previous roles
- Be prepared to discuss your experience working with data analytics and reporting tools, such as Salesforce and Excel
- Consider obtaining certifications like ACAMS or CFE to demonstrate your expertise and commitment to the field
- Be prepared to discuss your experience working in a fast-paced and dynamic environment, and how you handle stress and pressure
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