UCaaS & Critical Communications Sales – SLED Account Manager
WFA Digital Insight
The demand for cloud-based communication solutions in the public sector is booming, with over 70% of government agencies expected to adopt UCaaS by 2027. As a result, skilled sales professionals with experience in SLED markets are in high demand. With its strong reputation in education and government markets, IT Management Corp. is well-positioned for growth. Candidates with a deep understanding of public sector procurement and a proven track record of selling complex technology solutions will have a competitive edge in this role. Before applying, candidates should be prepared to showcase their knowledge of UCaaS, critical communications, and public sector buying processes.
Job Description
About the Role
The UCaaS & Critical Communications Sales – SLED Account Manager role at IT Management Corp. is a high-impact sales position focused on developing new business opportunities and growing long-term relationships within State, Local Government, Education (SLED), Healthcare, and Public Sector organizations. As a key member of the sales team, you will be responsible for identifying, qualifying, and closing new business opportunities while expanding existing customer relationships. You will work closely with cross-functional teams, including engineering, solution architects, project management, and leadership to develop customer solutions.The ideal candidate for this role is a strategic hunter with a proven track record of selling UCaaS, CCaaS, VoIP, networking, cybersecurity, or managed technology solutions into complex organizations. You will be expected to navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles. Your ability to build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders will be critical to your success in this role.
What You Will Do
- Develop and execute a territory growth strategy focused on SLED, Healthcare, and Public Sector organizations
- Identify, qualify, and close new business opportunities while expanding existing customer relationships
- Build trusted relationships with CIOs, IT Directors, Superintendents, municipal leaders, procurement teams, and executive stakeholders
- Manage the full sales cycle from prospecting and discovery through solution design, proposal development, contract negotiation, and close
- Conduct executive presentations, customer demonstrations, and business reviews
- Collaborate with engineering, solution architects, project management, and leadership to develop customer solutions
- Navigate public sector procurement processes, including RFPs, RFIs, cooperative purchasing agreements, and contract vehicles
- Maintain accurate pipeline management, forecasting, and CRM documentation
- Represent ITMC at industry conferences, customer events, and regional networking opportunities
- Develop long-term strategic accounts by identifying expansion opportunities and serving as a trusted advisor throughout the customer lifecycle
What We Are Looking For
- 5+ years of telecom, UCaaS, or cloud communication sales experience
- Proven experience selling into State, Local Government, Education, or Healthcare
- Demonstrated ability to generate and close net-new business
- Experience managing complex, consultative sales cycles
- Strong understanding of public sector buying processes
- Track record of meeting or exceeding quota
- Background working with a telecom service provider, CLEC, or UCaaS company
- Experience with public sector contracts, cooperatives, or framework agreements
- Knowledge of E-Rate, CTF, or public funding models
Nice to Have
- Familiarity with MEDDICC, Challenger, or similar methodologies
- Strong territory planning and account development skills
- Experience selling critical communication or mobility solutions
- Existing relationships in the SLED ecosystem
Benefits and Perks
- Competitive compensation and growth opportunity
- Ability to make a real impact in communities and public institutions
- Award-winning, fast-growing company with national reach
- Strong reputation in education and government markets
- Differentiated portfolio including AI and mission-critical communications
- Entrepreneurial culture with leadership access
- Flexible remote work arrangements
- Comprehensive health insurance
- Generous paid time off policy
- Ongoing training and professional development opportunities,
How to Stand Out
- Develop a strong understanding of public sector procurement processes, including RFPs, RFIs, and cooperative purchasing agreements
- Build a professional network of contacts in the SLED ecosystem to leverage for referrals and introductions
- Create a portfolio of case studies and success stories showcasing your experience selling complex technology solutions to public sector organizations
- Prepare to address common objections and concerns from public sector decision-makers, such as budget constraints and security concerns
- Research IT Management Corp.'s products and services to demonstrate your knowledge and enthusiasm for the company's offerings
- Practice your presentation and negotiation skills to effectively communicate the value proposition of ITMC's solutions to executive-level stakeholders
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.