UX Designer

About the Role

Day-to-day, you will engage in planning and conducting user research and usability testing, both remotely and in-person, to gather valuable insights. These insights will then be synthesized and used to iterate on designs, ensuring that they meet the highest standards of usability and accessibility. Your work will involve creating wireframes, high-fidelity visual designs, interactive prototypes, and detailed interaction specifications using industry-standard tools like Figma or Adobe XD.

The role also involves close collaboration with cross-functional teams, including product managers, engineers, and content strategists, to define requirements, align on priorities, and ensure that designs are implemented as intended. Furthermore, you will contribute to and maintain component libraries and design systems to promote consistency, scalability, and efficient delivery across projects. Advocating for accessibility and inclusive design throughout the design process and validating accessibility during testing and handoff is also a key part of this role.

What You Will Do

• Lead user-centered design for web and mobile applications, ensuring they meet the needs of health and public-sector clients.
• Plan and conduct user research and usability testing to gather insights.
• Create wireframes, high-fidelity visual designs, interactive prototypes, and detailed interaction specifications.
• Collaborate closely with cross-functional teams to define requirements and align on priorities.
• Contribute to and maintain component libraries and design systems.
• Advocate for accessibility and inclusive design throughout the design process.
• Validate accessibility during testing and handoff.
• Use analytics and qualitative feedback to measure the success of design solutions.
• Communicate design rationale and trade-offs clearly to technical and non-technical audiences.
• Mentor junior designers as needed.
• Engage in continuous learning to stay updated with the latest design trends and technologies.

What We Are Looking For

• Bachelor’s degree in design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.
• 1+ years of professional and relevant experience in UX design.
• US Citizenship is required.
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
• Experience contributing to or maintaining a design system at scale.
• Knowledge of quantitative product analytics tools (e.g., Google Analytics, Mixpanel) and A/B testing concepts.
• Familiarity with accessibility testing tools and assistive technologies.
• Working knowledge of accessibility best practices (WCAG) and experience designing for inclusive experiences.
• Excellent communication, collaboration, and stakeholder-management skills in cross-functional teams.

Nice to Have

• Experience designing digital products for healthcare, public health, or government clients.
• Familiarity with front-end technologies (HTML/CSS/JS) sufficient to collaborate effectively with engineering teams.
• Experience working on federally funded or grant-supported projects, or familiarity with HRSA/HHS mission and processes.
• Prior experience mentoring designers or leading small design teams.

Benefits and Perks

• Competitive compensation package.
• Flexible benefits package, including medical, Rx, dental, and vision insurance.
• Personal and family sick time, company-paid holidays, and parental leave.
• Adoption assistance and 401(k) retirement plan.
• Basic life and supplemental life, health savings account, dental/vision, and dependent care flexible spending accounts.
• Short-term and long-term disability insurance.
• Student loan paydown, tuition reimbursement, personal development, and learning opportunities.
• Skills development and certifications, employee referral program, and corporate-sponsored events and community outreach.
• Emergency back-up childcare program and mobility stipend.

• Tip: Ensure your portfolio showcases a strong end-to-end UX workflow, including research, interaction design, visual design, and prototypes, to stand out from other applicants.
• Develop a deep understanding of accessibility guidelines (WCAG) and how to design for inclusive experiences, as this is a key aspect of the role.
• Familiarize yourself with design tools like Figma or Adobe XD, and be prepared to discuss your proficiency in these tools during the interview.
• Practice communicating complex design concepts to both technical and non-technical audiences, as this is a critical skill for success in this position.
• Consider highlighting any experience with quantitative product analytics tools like Google Analytics, as this is highly valued in the current market.
• Be prepared to discuss your approach to user research and usability testing, and how you incorporate feedback into your design process.