Venture Capital Operations Sr. Lead
WFA Digital Insight
The demand for skilled operations leaders in venture capital is on the rise, with a recent surge in startup investments. As the remote job market continues to grow, companies like Salesforce are looking for talents who can bridge strategy, data, and operations. With the ability to work remotely, this role offers a unique opportunity to join a leading AI CRM company. Candidates with a strong background in GTM, Salesforce, and operational design will be in high demand. Before applying, it's essential to understand the current market context and the skills required to thrive in this role, such as operational rigor, strategic curiosity, and AI-native ways of working.
Job Description
About the Role
The Venture Capital Operations Sr. Lead role at Salesforce is a high-impact, infrastructure-building position that intersects strategy, data, and operations. As a key member of the Launchpad team, you will work directly with the Head of Startups and collaborate closely with the broader Sales Strategy and Launchpad teams to design, build, and scale the systems, processes, and artifacts that power Launchpad's go-to-market motion.The role requires creating the operational foundation that makes everything else possible, connecting the dots between territory planning, forecasting dashboards, business plans, deal tracking, and GTM strategy. You will bring both operational rigor and strategic curiosity, embracing AI-native, agent-first ways of working to build processes that are efficient and scalable from day one.
The ideal candidate will thrive in ambiguity, love building structure from scratch, and want to grow into a strategic leader. As a senior lead, you will be responsible for building the foundational SOPs, governance frameworks, and operational systems for the Launchpad team.
What You Will Do
- Build the foundational SOPs, governance frameworks, and operational systems for the Launchpad team
- Own and streamline key operational processes currently distributed across the team, including deal tagging, SDR program process management, territory management, and data workflows
- Own the tracking and reporting of team ACV attainment and target status, partnering with leadership to ensure accuracy in compensation modeling and performance metrics
- Identify inefficiencies and redesign processes to be scalable, AI-native, and agent-friendly
- Ensure that team processes connect coherently, so territory maps, forecasting dashboards, business plans, and GTM strategies reflect one consistent source of truth
- Design and maintain Launchpad dashboards, including startup portfolio performance tracking, fundraising status monitoring, AOV reporting, and pipeline health
- Build and manage a structured data architecture for our startup universe, connecting total addressable startup data to Launchpad portfolio data, cross-referenced with big bets, event relationships, and business plans
- Partner with the Sales Strategy team to align Launchpad dashboards and reporting with the broader G4G planning cycle and Salesforce territory management standards
- Use Salesforce CRM, Tableau, and related tools to produce reporting that drives real decisions
- Build and maintain core team artifacts: internal strategy decks, walking packs, first call decks, and business plans
- Translate data and operational insights into compelling narratives for senior Salesforce leadership and PE/VC partners
What We Are Looking For
- 5+ years of experience in operations, strategy, or a related field
- Strong background in GTM, Salesforce, and operational design
- Proven ability to build and scale operational systems and processes
- Experience with data analysis, dashboard design, and reporting
- Strong understanding of startup ecosystem and venture capital landscape
- Excellent communication and collaboration skills
- Ability to thrive in ambiguity and build structure from scratch
- Strategic curiosity and AI-native ways of working
- Experience with Salesforce CRM, Tableau, and related tools
Nice to Have
- Experience with Launchpad or similar startup programs
- Knowledge of sales strategy and territory management
- Familiarity with big bets, event relationships, and business plans
- Certification in Salesforce or related technologies
Benefits and Perks
- Competitive compensation package
- Equity and stock options
- Comprehensive health insurance
- Flexible PTO and remote work arrangements
- Professional development opportunities
- Access to cutting-edge technologies and tools
- Collaborative and dynamic work environment
- Opportunity to work with a leading AI CRM company
How to Stand Out
- Tip: Highlight your experience with GTM, Salesforce, and operational design in your application, and be prepared to provide specific examples of your accomplishments.
- To stand out, showcase your ability to build and scale operational systems and processes, and demonstrate your understanding of the startup ecosystem and venture capital landscape.
- When preparing for the interview, focus on your strategic curiosity, AI-native ways of working, and ability to thrive in ambiguity.
- Be prepared to walk the interviewer through your process for building and maintaining core team artifacts, such as internal strategy decks and business plans.
- Consider including a portfolio or samples of your work, such as dashboards or reports you've created, to demonstrate your skills and experience.
- Don't be afraid to ask about the company culture, team dynamics, and opportunities for growth and professional development during the interview.
- Research the current market trends and the company's position in the industry to show your interest and knowledge about the role and the company.
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