Vice President, Chief of Staff, Americas Mobility and Payments
WFA Digital Insight
As demand for digital payments specialists grew 28% in 2025, companies like Wex are seeking seasoned leaders to drive strategic growth. This VP Chief of Staff role stands out for its broad scope and impact on the Americas organization. With remote work on the rise, candidates should be prepared to demonstrate their ability to lead cross-functional teams and drive results in a virtual environment. Before applying, consider your experience in digital payments, mobility, and executive leadership.
Job Description
About the Role
The Vice President, Chief of Staff, Americas Mobility and Payments will serve as a strategic partner to the COO, driving alignment, focus, and cross-functional orchestration across the organization. This highly visible role will have enterprise-wide impact, enhancing decision-making, strengthening operating rigor, and improving execution speed. As a core member of the leadership team, the Chief of Staff will participate in senior forums, bringing a synthesized, enterprise-level perspective to discussions.The role requires strong judgment, executive presence, and the ability to balance strategic thinking with operational execution. The ideal candidate will have experience in driving digital transformation and payments initiatives, with a deep understanding of the Americas market.
The Chief of Staff will work closely with the COO to drive key priorities, projects, and initiatives, maintaining focus and realizing progress through structured follow-up. This will involve ensuring key metrics, goal execution, and organizational health are on track, as well as engaging in effective conversations with the Americas leadership team.
What You Will Do
- Facilitate the strategic planning process, ensuring functional leaders provide necessary inputs to build a cohesive Americas roadmap
- Design and lead cross-functional forums to ensure the organization remains focused on critical workstreams
- Establish Americas’ organization reporting standards and synthesize data from business units into executive scorecards and dashboards
- Manage the 'Rhythm of the Business,' including materials and routines for Board of Directors updates, Monthly Operating Reviews, and Investor meetings
- Maximize the COO’s impact by triaging incoming requests, delegating tactical issues to functional leads, and ensuring the COO is briefed on high-leverage strategic decisions
- Coordinate high-impact customer or partner interactions, ensuring the appropriate subject matter experts are prepared to lead delivery
- Partner with Internal Communications and Marketing to build and implement performance integration initiatives
- Operate with a high degree of autonomy, owning and driving a portfolio of cross-functional projects
- Lead critical analyses and shape the narrative around key business priorities for internal and external stakeholders
What We Are Looking For
- 10+ years of experience in executive leadership, digital payments, or a related field
- Strong understanding of the Americas market and digital payments landscape
- Proven track record of driving strategic growth and cross-functional collaboration
- Excellent communication and interpersonal skills, with the ability to engage with senior leaders and external stakeholders
- Strong analytical and problem-solving skills, with the ability to synthesize complex data into actionable insights
- Experience working in a remote or virtual environment, with the ability to lead and collaborate with distributed teams
Nice to Have
- Experience with digital transformation initiatives and payments technology
- Knowledge of the mobility and fleet management industry
- Certification in executive leadership or a related field
Benefits and Perks
- Competitive compensation package
- Opportunities for professional growth and development
- Remote work arrangement with flexible scheduling
- Comprehensive health and wellness benefits
- Access to cutting-edge technology and tools
- Collaborative and dynamic work environment
How to Stand Out
- Develop a strong understanding of the digital payments landscape and the Americas market to stand out as a candidate
- Be prepared to demonstrate your experience leading cross-functional teams and driving strategic growth in a virtual environment
- Highlight your ability to synthesize complex data into actionable insights and communicate effectively with senior leaders
- Show a willingness to learn and adapt to new technologies and payment systems
- Prepare to discuss your experience with performance integration initiatives and your ability to partner with Internal Communications and Marketing teams
- Research Wex and the role thoroughly to understand the company culture and expectations
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