Vice President of Operations

About the Role

The ideal candidate will possess strong strategic relationship-building skills, with the ability to foster strong and trusting relationships with partner and associate doctors. This role will also involve leading and mentoring Regional Directors of Operations, providing guidance and support to ensure the success of the team. With a strong focus on operational excellence, the Vice President of Operations will be responsible for identifying and resolving operational inefficiencies, improving production and margins, and ensuring compliance with policies and SOPs.

Specialty1 Partners is committed to providing a supportive and dynamic work environment, with a strong focus on innovation and customer satisfaction. As a company that values its employees, Specialty1 Partners offers a range of benefits and perks to support the well-being and career development of its team members.

What You Will Do

• Develop and execute a quarterly practice visit plan, attending bi-weekly site visits to engage with practices and lead direct reports by example
• Build strong and trusting relationships with partner and associate doctors, sharing Specialty1 Partners' vision and strategic goals
• Oversee onboarding and off-boarding processes for associates, including growth planning, associate-to-partner model design, and ensuring practice support during transitions
• Coordinate and resolve payroll issues with the SVP, HR, and Payroll teams
• Mentor and develop Regional Directors of Operations through regular 1:1s, with individual development plans for growth
• Realign and expand the RDO team as needed to drive organic and M&A growth and manage regional budgets effectively
• Conduct monthly operational reviews with RDOs to create and monitor SMART action plans that support EBITDA optimization
• Prepare quarterly business reviews for the SVP, COO, and Finance, covering achievements, challenges, and growth strategies
• Identify and resolve operational inefficiencies in practices, improving production and margins
• Collaborate with corporate support department heads on strategic initiatives like doctor recruiting, marketing, practice transitions, procurement, technology, compliance, and FP&A

What We Are Looking For

• Proven track record in operational excellence, team leadership, and strategic growth management
• Strong strategic relationship-building skills, with the ability to foster strong and trusting relationships with partner and associate doctors
• Experience in leading and mentoring high-performing teams, with a focus on talent development and growth
• Strong understanding of the dental industry, with a focus on specialty dental practices
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to identify and resolve operational inefficiencies
• Experience with practice management systems, including scheduling, insurance verification, and payment collections
• Strong understanding of financial management principles, including budgeting and forecasting

Nice to Have

• Experience with M&A growth and integration
• Knowledge of call center and telephone configurations to ensure patients are being seen in the most immediate manner
• Experience with revenue cycle management and optimization
• Certification in a relevant field, such as operations management or healthcare administration

Benefits and Perks

• Competitive salary and bonus structure
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off and holidays
• Remote work options and flexible scheduling
• Professional development opportunities, including training and education programs
• Access to cutting-edge technology and software
• Collaborative and dynamic work environment with a focus on innovation and customer satisfaction

• Develop a strong understanding of the dental industry, with a focus on specialty dental practices and the challenges they face.
• Highlight your experience in leading and mentoring high-performing teams, with a focus on talent development and growth.
• Be prepared to discuss your approach to operational excellence, including strategies for identifying and resolving operational inefficiencies.
• Showcase your ability to build strong and trusting relationships with partner and associate doctors, with a focus on strategic relationship-building.
• Consider creating a portfolio that highlights your achievements in operational excellence, team leadership, and strategic growth management.
• Be prepared to negotiate your salary and benefits package, with a focus on finding a mutually beneficial agreement.
• Research the company culture and values, and be prepared to discuss how you align with them.