Virtual Administrative assistant

About the Role

In this role, you will have the opportunity to work with a dynamic team and contribute to the success of Fox Hill Entertainment LLC. Your day-to-day responsibilities will be varied, ranging from fielding telephone calls and receiving visitors to performing word processing, filing, and faxing tasks. You will also be responsible for monitoring online chat support during business hours, composing correspondence and reports, and arranging essential mail in priority action order.

The ideal candidate for this position will be a self-motivated individual with excellent communication and organizational skills. You will be expected to work independently, taking initiative in the manager's absence and maintaining projects on schedule. Your ability to prioritize tasks, manage multiple projects, and meet deadlines will be essential in this role.

What You Will Do

• Field telephone calls and respond to inquiries in a professional and courteous manner
• Receive and direct visitors, ensuring a positive and welcoming experience
• Perform word processing, filing, and faxing tasks with accuracy and efficiency
• Monitor online chat support during business hours, providing timely and effective responses
• Compose correspondence and reports, including emails, letters, and other documents
• Arrange essential mail in priority action order, ensuring timely and effective communication
• Coordinate work flow, updating and chasing delegated tasks to ensure progress to deadlines
• Take initiative in the manager's absence, maintaining projects on schedule and ensuring continuity
• Maintain procedures manual to ensure consistent performance of routines
• Conduct internet research, gathering and analyzing data to inform business decisions
• Create and manage social media content, including blog posts and other online engagement

What We Are Looking For

• 2+ years of experience in an administrative or support role, preferably in a remote or virtual environment
• Proficiency in digital tools, including Microsoft Office, Google Suite, and other productivity software
• Strong communication and interpersonal skills, with the ability to work effectively with multiple supervisors and team members
• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects
• Ability to work independently, taking initiative and maintaining projects on schedule
• Strong internet research skills, with the ability to gather and analyze data to inform business decisions
• Experience with social media management, including creating and scheduling posts, engaging with followers, and analyzing metrics
• High school diploma or equivalent required, with a degree in business administration or a related field preferred

Nice to Have

• Experience with customer relationship management (CRM) software and other specialized tools
• Certification in administrative assistance or a related field, such as the Certified Administrative Professional (CAP) designation
• Familiarity with online chat support software and other digital communication tools
• Experience with event planning, including coordinating meetings, appointments, and other events

Benefits and Perks

• Competitive salary and benefits package, including health insurance, retirement planning, and paid time off
• Opportunity to work with a dynamic and innovative company, with a commitment to client satisfaction and employee development
• Flexible and remote work arrangement, with the ability to work from home and maintain a healthy work-life balance
• Professional development opportunities, including training and certification programs to enhance skills and knowledge
• Access to cutting-edge technology and digital tools, including productivity software and other specialized equipment
• Recognition and reward programs, including bonuses and other incentives for outstanding performance
• Comprehensive health and wellness programs, including mental health support and other employee assistance programs

Company Culture

• To stand out in this role, focus on developing your digital skills, including proficiency in Microsoft Office, Google Suite, and other productivity software.
• Highlight your experience with social media management, including creating and scheduling posts, engaging with followers, and analyzing metrics.
• Be prepared to provide examples of your excellent communication and interpersonal skills, including experience working with multiple supervisors and team members.
• Develop a strong understanding of internet research skills, including gathering and analyzing data to inform business decisions.
• Focus on showcasing your ability to work independently, taking initiative and maintaining projects on schedule, and prioritize tasks and manage multiple projects.
• Consider obtaining certification in administrative assistance or a related field, such as the Certified Administrative Professional (CAP) designation, to enhance your skills and knowledge.
• Be prepared to discuss your experience with online chat support software and other digital communication tools, and highlight your ability to provide timely and effective responses to inquiries.