Virtual Assistant - Scheduler

About the Role

The Virtual Assistant - Scheduler role at Mira Staffing is a full-time, remote position that involves managing customer interactions, driving sales growth, and providing exceptional customer service. As a key member of the team, you will be responsible for reaching out to prospective and existing customers, delivering sales pitches, and securing appointments. Your primary goal will be to contribute to the company's growth by driving direct sales or generating leads for follow-up by the sales team.

The ideal candidate will have excellent communication skills, a strong sales ability, and a customer-centric approach. You will be working in a fast-paced, target-driven environment, where resilience and motivation are essential. If you are a self-motivated individual with a passion for sales and customer service, this role could be an excellent fit for you.

Mira Staffing is committed to empowering businesses by providing highly skilled virtual assistants to clients worldwide. The company's mission is to help everyone thrive, not just survive, by prioritizing people, fostering growth and excellence, and valuing every contribution.

What You Will Do

• Receive inbound and make outbound calls to prospective or existing customers to promote products or services
• Deliver scripted sales pitches to persuade potential customers to purchase or sign up for services
• Explain the features and benefits of the products or services being offered
• Handle customer inquiries and provide detailed information on the company's offerings
• Obtain and record customer information, including contact details and purchasing preferences
• Meet or exceed sales and call quotas set by the company
• Update and maintain customer databases and records
• Follow up with interested customers to secure sales or schedule appointments for the sales team
• Handle rejection professionally and maintain a positive attitude
• Participate in training programs to improve product knowledge and sales techniques

What We Are Looking For

• Excellent communication skills, with the ability to clearly and persuasively convey information to customers
• Strong sales ability, with confidence in making sales pitches and convincing customers to take action
• Customer service skills, with patience, active listening, and problem-solving capabilities
• Organizational skills, with the ability to manage and update customer data efficiently
• Resilience, with the ability to handle rejections and stay motivated
• Basic computer proficiency, with the ability to use call center software, CRM systems, and input customer information
• Previous experience in real estate or home inspection industry is a plus
• Familiarity with CRM software and sales tracking tools
• Ability to work in a target-driven environment

Nice to Have

• Experience with Excel and data analysis
• Knowledge of sales principles and practices
• Familiarity with remote work tools and software

Benefits and Perks

• Permanent remote work arrangement
• Competitive salary and benefits package
• Opportunity to work in a diverse and inclusive environment
• Career growth and professional development opportunities
• Supportive and collaborative team culture
• Access to training and development programs
• Flexible work schedule and remote stipend
• Health and wellness programs
• Paid time off and holidays