Voice AI Research Participant

mercormercor·Remote(Kenya)
Other

WFA Digital Insight

The demand for remote work and digital skills continues to grow, with a significant increase in opportunities for voice AI research participants. As companies like mercor invest in AI technology, the need for skilled professionals who can provide valuable feedback on voice assistant performance is on the rise. With the global voice AI market expected to reach new heights, this role offers a unique chance to be part of a cutting-edge project. Before applying, candidates should be aware of the importance of providing honest and detailed feedback, as well as the potential for flexible, remote work arrangements.

Job Description

About the Role

As a Voice AI Research Participant, you will play a crucial role in helping mercor improve the performance of their voice assistant technology. This contract position involves making phone calls to a voice assistant and providing feedback on your experience. You will be part of a team that is passionate about advancing AI research and developing innovative solutions.

The role entails making 5 phone calls to a voice assistant over the course of approximately 1 week, addressing real-life questions and topics such as health, work, and learning. After each call, you will complete a short survey to provide feedback on your experience. Your input will be invaluable in helping to improve the voice assistant's performance and ensure that it is meeting the needs of users.

What You Will Do

  • Make 5 phone calls to a voice assistant over the course of approximately 1 week
  • Address real-life questions and topics such as health, work, and learning during the phone calls
  • Complete a short survey after each call to provide feedback on your experience
  • Ensure that calls last between 5-15 minutes and end naturally
  • Share your feedback to help improve the voice assistant's performance
  • Participate in the research study for approximately 2-3 hours per week
  • Be willing to consent to call recording for evaluation purposes
  • Provide honest and detailed feedback on your experience with the voice assistant
  • Be comfortable speaking English and using a phone for communication

What We Are Looking For

  • Must be 18+ years old and located in Rwanda, Kenya, Ethiopia, Ghana, or Nigeria
  • Must be comfortable speaking English
  • Must be willing to consent to call recording for evaluation purposes
  • Must have a feature phone or a smartphone with a limited or no data plan
  • Must have limited or no prior experience with AI assistants
  • Must be willing to participate in the research study for approximately 2-3 hours per week
  • Must be able to provide honest and detailed feedback on your experience

Nice to Have

  • Prior experience with voice assistants or AI technology
  • Familiarity with the tech industry and current trends
  • Strong communication and feedback skills
  • Ability to work independently and participate in remote research studies

Benefits and Perks

  • Paid based on actual time spent per completed call plus survey
  • All call costs are covered, and participants pay nothing
  • Opportunity to be part of a cutting-edge AI research project
  • Flexible, remote work arrangement with a commitment of approximately 2-3 hours per week
  • Chance to provide valuable feedback and contribute to the development of innovative technology
  • Access to a platform with resources and support for participants

How to Stand Out

  • Be prepared to provide honest and detailed feedback on your experience with the voice assistant.
  • Make sure you have a stable internet connection and a quiet environment for the phone calls.
  • Be open to learning and adapting to new technology and voice assistant interfaces.
  • Use a feature phone or a smartphone with a limited or no data plan to simulate real-life scenarios.
  • Be prepared to commit to the research study for approximately 2-3 hours per week and be flexible with your schedule.
  • Highlight your strong communication and feedback skills in your application and during the interview process.

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