Warranty Reimbursement Lead Consultant

About the Role

The automotive industry is a complex and ever-changing landscape, and WithumSmith+Brown is committed to providing exceptional service to its clients. As a lead consultant, you will play a critical role in navigating this landscape, leveraging your expertise in warranty processes and excel data analysis to drive results.

What You Will Do

• Prepare and review warranty parts and labor rate calculations for automotive clients
• Prepare and submit warranty labor time guide submissions, including coding and data analysis
• Compare excel data to PDF copies of repair orders, identifying discrepancies and areas for improvement
• Identify missing repair orders within the sequence, ensuring compliance with state statutes and manufacturer requirements
• Collaborate with the team to manage 10+ team members, reporting to the partner and senior manager on the team
• Develop and maintain thorough communication with team leaders, ensuring timely completion of deadlines
• Assist with other duties as needed, providing support to other members of the firm
• Review and analyze warranty claims submissions, ensuring accuracy and completeness
• Develop and maintain a thorough understanding of applicable state statutes and manufacturer requirements
• Stay up-to-date with industry trends and developments, applying this knowledge to drive results

What We Are Looking For

• Experience working in the automotive industry, particularly in parts and service departments
• Knowledge of warranty processes and procedures
• Proficiency in Microsoft Office products, especially Excel
• Strong communication and interpersonal skills, with the ability to work collaboratively in a fast-paced environment
• Experience with warranty reimbursement, warranty claims submission, and repair order review
• Accounting degree not required, but a plus
• Willing attitude of support with other members of the firm
• Ability to maintain thorough communication with team leaders and ensure timely completion of deadlines

Nice to Have

• Experience with automotive industry software and systems
• Certification in warranty reimbursement or a related field
• Experience managing a team or leading projects
• Strong analytical and problem-solving skills

Benefits and Perks

• Competitive benefits package, including health, dental, and vision insurance
• Bonus program based on individual and firm performance
• Opportunities for professional growth and development, including training and education programs
• Flexible and remote work arrangements, with the ability to work from anywhere
• Access to a dynamic and supportive team, with a commitment to collaboration and teamwork
• Recognition and reward programs, including employee recognition and rewards
• Comprehensive paid time off program, including vacation, sick leave, and holidays

• Be prepared to showcase your attention to detail and analytical skills, particularly in Excel data analysis.
• Highlight your experience working in the automotive industry, particularly in parts and service departments.
• Emphasize your ability to work collaboratively in a fast-paced environment, with strong communication and interpersonal skills.
• Consider developing a portfolio or examples of your work, particularly in warranty reimbursement and claims submission.
• Research the company culture and values, and be prepared to discuss how you align with them.
• Don't be afraid to ask questions during the interview process, particularly about the team and the role.
• Be prepared to discuss your experience with automotive industry software and systems, and how you stay up-to-date with industry trends and developments.