Web & Digital Account Manager

Hire Digital·Remote(Malaysia)
Customer Success
Excel

WFA Digital Insight

The demand for skilled digital account managers has surged, with companies seeking experts who can bridge the gap between web design, development, and marketing. As the remote job market continues to evolve, candidates with strong project management skills, particularly in Excel, are in high demand. With Hire Digital's presence in Malaysia, this role offers a unique chance to work with a diverse client base, requiring adaptability and a keen understanding of digital marketing trends.

Job Description

About the Role

We are seeking a Web & Digital Account Manager to lead our website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

Responsibilities

  • Serve as the primary point of contact for assigned client accounts
  • Lead project kick-off meetings and clarify goals, timelines, and deliverables
  • Translate client requirements into clear briefs for design and development teams
  • Provide regular updates and manage expectations throughout the project lifecycle
  • Build strong, long-term client relationships based on trust and delivery excellence

Requirements

  • Manage end-to-end website projects, including redesigns, new builds, and landing page development
  • Oversee timelines, budgets, and resource coordination
  • Ensure work is delivered in accordance with the agreed scope and quality standards
  • Support content, UX, and SEO alignment during the build process
  • Coordinate testing, QA, and launch processes to ensure smooth deployment

Benefits

A competitive salary and benefits package are offered for this role

How to Stand Out

  • To stand out, highlight your experience with project management tools and your understanding of digital marketing principles.
  • Make sure your portfolio includes examples of successfully managed digital projects from conception to launch.
  • Practice discussing how you handle tight deadlines and competing priorities in a remote work environment.
  • Be prepared to discuss your analytical skills, especially with tools like Excel, and how you apply them to improve project outcomes.
  • Consider preparing questions about the company's approach to digital marketing and how this role contributes to the overall strategy.

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