Website Operations & Security Manager
WFA Digital Insight
The demand for skilled Website Operations and Security Managers has surged in recent years, with a focus on ensuring seamless digital experiences. As the healthcare industry continues to shift towards digital solutions, companies like ClinicMind are seeking experts who can proactively monitor infrastructure and defend against security threats. With the global healthcare IT market projected to reach $600 billion by 2028, professionals with a strong background in IT operations, DevOps, and systems administration are in high demand. Before applying, candidates should be prepared to showcase their technical expertise and experience working with WordPress environments, as well as their ability to collaborate with cross-functional teams.
Job Description
About the Role
The Website Operations and Security Manager plays a critical role in maintaining the stability, performance, and security of ClinicMind's web properties. As a key member of the team, you will be responsible for ensuring the continuous availability and security of all company websites, overseeing deployment workflows, and collaborating with cross-functional teams to support ongoing improvements and releases. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a remote environment.The role entails working closely with developers, marketing, and product teams to ensure the smooth operation of ClinicMind's websites, as well as implementing and managing protections against security threats. You will be expected to take ownership of website reliability, deployment processes, and system health, and to provide recommendations for infrastructure improvements.
ClinicMind is a Health IT and Revenue Cycle Management company that delivers cloud-based solutions to power modern medical practices. The company's platform supports healthcare providers in delivering efficient, compliant, and patient-centered care. As a Website Operations and Security Manager at ClinicMind, you will be part of a team that is committed to making a positive impact on the healthcare industry.
What You Will Do
- Monitor website availability, uptime, and performance across all environments
- Diagnose and resolve outages, slowdowns, and broken functionality
- Implement uptime monitoring tools and alerting systems
- Optimize site speed, caching, and infrastructure performance
- Maintain staging/test environments that mirror production
- Test all updates prior to production release
- Execute controlled deployments with rollback procedures
- Document release processes and maintain deployment standards
- Manage WordPress core, plugins, and themes across environments
- Ensure compatibility and stability of all components
- Perform regular updates, backups, and database maintenance
- Troubleshoot plugin conflicts and site errors
- Continuously scan for broken pages, non-functioning plugins, and frontend/UI issues
- Set up automated monitoring for errors and anomalies
- Maintain logs and incident tracking documentation
What We Are Looking For
- Bachelor's degree in Computer Science, Information Technology, or a related technical field
- 5+ years of experience in IT operations, DevOps, or systems administration
- 3+ years working with WordPress environments
- Experience handling website outages, incidents, and performance issues
- Experience with Firewalls, WAFs, bot mitigation tools, and DDoS protection strategies
- High comfort level working on Eastern Time Zone/US Shift
- Good internet access at home
- Mobile Hotspot and Laptop/Desktop with at least 8 GB RAM
Nice to Have
- Experience with cloud-based solutions and Revenue Cycle Management systems
- Knowledge of healthcare IT and medical practices
- Certification in IT operations, DevOps, or systems administration
- Experience working with cross-functional teams
Benefits and Perks
- Competitive salary
- Opportunity to work with a leading Health IT and Revenue Cycle Management company
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible working hours and remote work arrangement
- Access to cutting-edge technology and tools
- Comprehensive benefits package, including health insurance and retirement plan
How to Stand Out
- Make sure to showcase your technical expertise and experience working with WordPress environments in your resume and cover letter.
- Be prepared to provide specific examples of your experience handling website outages, incidents, and performance issues.
- Highlight your ability to work effectively in a remote environment and your comfort level working on Eastern Time Zone/US Shift.
- Emphasize your knowledge of Firewalls, WAFs, bot mitigation tools, and DDoS protection strategies.
- Be ready to discuss your experience working with cross-functional teams and your ability to collaborate with developers, marketing, and product teams.
- Consider including a portfolio or samples of your work to demonstrate your skills and experience.
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