Workday Benefits Associate Consultant

About the Role

ERPA's commitment to its employees is reflected in its 'people first' culture, which emphasizes empathy, responsibility, passion, and agility. As a company that values innovation and customer focus, ERPA is dedicated to creating a work environment that is collaborative, inclusive, and supportive. If you are a motivated and skilled professional who is looking for a new challenge and is passionate about delivering exceptional results, this role may be the perfect fit for you.

The day-to-day responsibilities of this role will involve working with clients to resolve technical issues, providing guidance on best practices, and developing custom reports to meet their specific needs. You will also be responsible for maintaining accurate forecasts, staying up-to-date on industry trends and Workday enhancements, and contributing to the development of ERPA's Workday AMS practice.

What You Will Do

• Act as a Workday consulting resource on multiple client engagements with limited direction
• Understand client business requirements and provide guidance throughout design, configuration, and prototype, and assist clients with testing and move to Production efforts
• Support clients during Annual Events, such as Annual Talent/Performance, Merit, Open Enrollment, and ACA
• Partner with Engagement Managers to keep them informed of project status, changes, and other relevant information
• Collaborate with cross-functional counterparts to ensure clear lines of communication and project alignment
• Accurately maintain forecasts in a timely manner
• Stay up-to-date on industry knowledge, Workday enhancements, and best practices
• Build strong relationships with clients, gained through trust and exceptional customer service
• Develop and maintain technical expertise in Workday Benefits and HCM
• Create custom reports to meet client needs
• Troubleshoot and resolve technical issues

What We Are Looking For

• Minimum of 2 years of relevant experience working in a Workday Benefits role
• Employment is contingent upon obtaining required Workday certifications, including Workday HCM Core and Workday Benefits
• Strong organizational skills, with the ability to manage multiple clients, projects, work types, priorities, and meet deadlines
• Excellent verbal and written communication skills
• Ability to quickly understand Workday HCM + Benefits processes and touch points
• Eager to grow, learn, and proactively develop through independent solutioning and coaching
• Demonstrated ability to work independently and thrive in a team environment
• Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions
• Experience working in a fast-paced environment, with a high degree of flexibility and adaptability

Nice to Have

• Experience working with other HR systems, such as payroll or time tracking software
• Knowledge of cloud-based HR solutions and their applications
• Experience working in a consulting or professional services environment
• Certification in Workday HCM or Benefits
• Experience working with clients in higher education or government organizations

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional customer service
• Comprehensive training and development program to help you build your skills and advance your career
• Flexible work arrangements, including remote work options
• Access to the latest technology and tools to help you succeed in your role
• Recognition and reward programs to recognize your achievements and contributions
• A fun and inclusive work environment that values diversity and promotes a healthy work-life balance

• To stand out in this role, make sure you have a strong understanding of Workday Benefits and HCM, as well as excellent communication and problem-solving skills. Consider highlighting specific examples of times when you have successfully implemented Workday solutions or resolved complex technical issues.
• When applying, be sure to tailor your resume and cover letter to the specific requirements of the job, and be prepared to provide examples of your experience and skills during the interview process.
• As a Workday Benefits Associate Consultant, you will be working closely with clients to understand their business requirements and provide guidance throughout the design, configuration, and testing phases of their Workday implementations. Be prepared to ask questions and seek clarification when needed, and to provide constructive feedback to help clients achieve their goals.
• In order to succeed in this role, you will need to be highly organized and able to manage multiple clients, projects, and priorities simultaneously. Consider using project management tools or software to help you stay on top of your work and meet deadlines.
• When negotiating salary, be sure to research the market rate for similar positions and to highlight your relevant experience and skills. Consider asking about opportunities for professional development and growth within the company, as well as any additional benefits or perks that may be available.