Workday Post Production Services Consultant
WFA Digital Insight
The demand for Workday specialists has seen significant growth, with a 25% increase in job postings over the past year. As companies continue to adopt cloud-based HR solutions, skilled professionals who can navigate Workday HCM and related modules are in high demand. Cognizant, a leading provider of digital marketing and tech services, is now hiring a Workday Post Production Services Consultant to support their clients in Australia. With the remote work market booming, this role offers the perfect opportunity for skilled Workday consultants to apply their expertise and work with a reputable company. Before applying, candidates should be aware that they will need to have strong hands-on experience with Workday HCM and excellent communication skills to succeed in this role.
Job Description
About the Role
The Workday Post Production Services Consultant role at Cognizant is an exciting opportunity for experienced Workday professionals to join a dynamic team and support clients in Australia. As a consultant, you will be responsible for delivering reliable day-to-day Workday support, building trust with clients, and growing capability within the team. You will work closely with client HR, Finance, and IT stakeholders to gather requirements, discuss options, and deliver fit-for-purpose solutions in Workday.The role involves working on a variety of projects, from Tier 2/3 functional issues to enhancements and new releases. You will need to have a strong understanding of Workday best practices and be able to apply them sensibly, balancing standard approaches with client context. Your excellent communication skills will be essential in facilitating knowledge transfer with client teams, helping them understand solutions, build confidence, and become more self-sufficient over time.
As a Workday Post Production Services Consultant, you will be part of a team that values collaboration, innovation, and customer satisfaction. You will have the opportunity to work with a diverse range of clients, from small to large organizations, and contribute to the growth and development of the team.
What You Will Do
- Deliver reliable day-to-day Workday support for assigned clients, primarily in staff augmentation roles, with occasional ad-hoc support or project involvement where agreed
- Own Tier 2/3 functional issues and enhancements end-to-end, from problem definition through configuration, testing, deployment, and stabilisation
- Work directly with client HR, Finance, and IT stakeholders to gather requirements, discuss options, agree on pragmatic designs, and deliver fit-for-purpose solutions in Workday
- Apply Workday best practices sensibly, balancing standard approaches with client context rather than forcing unnecessary redesign
- Facilitate knowledge transfer with client teams, helping them understand solutions, build confidence, and become more self-sufficient over time
- Maintain strong functional expertise in Workday HCM and build working knowledge across Compensation, Payroll, Talent, Recruiting, Absence, and related areas based on client needs
- Stay current with Workday releases and product direction and apply relevant changes in live client environments
- Act as a visible and professional representative of Cognizant within client organisations, reinforcing trust and credibility through consistent delivery
- Collaborate closely with PPS SDMs to align work with AMS and CVS services, support clean hand-offs, and surface follow-on opportunities or risks early
- Mentor junior consultants and support the development of sustainable onshore capability within Cognizant
What We Are Looking For
- Bachelor’s degree or equivalent experience
- 3+ years’ experience as a Workday consultant or a Workday lead in a client environment
- Strong hands-on experience with Workday HCM, plus exposure to areas such as Compensation, Talent, Recruiting, Payroll, and Absence
- Clear communicator who can explain options, trade-offs, and outcomes in plain language
- Confident working directly with clients and managing expectations day to day
- Organised, analytical, and able to juggle multiple priorities without constant supervision
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving skills and attention to detail
- Experience with Excel and other Microsoft Office tools
Nice to Have
- Experience with staff augmentation or similar roles
- Knowledge of Workday best practices and industry trends
- Certification in Workday HCM or related areas
- Experience working with clients in Australia or similar regions
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a reputable company and a diverse range of clients
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible work arrangements, including remote work options
- Access to the latest technology and tools
- Recognition and reward programs for outstanding performance
- Comprehensive health and wellness programs
- Generous paid time off and holidays
How to Stand Out
- Make sure you have a strong understanding of Workday HCM and related modules, and be prepared to provide examples of your experience working with these tools.
- Highlight your excellent communication skills and ability to work directly with clients, as these are essential for success in this role.
- Be prepared to discuss your experience with staff augmentation or similar roles, and how you can apply your skills and knowledge to this position.
- Show enthusiasm and interest in the company and the role, and be prepared to ask questions about the team and the work environment.
- Consider obtaining certification in Workday HCM or related areas to demonstrate your expertise and commitment to the field.
- Be prepared to provide examples of your problem-solving skills and attention to detail, as these are critical for success in this role.
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