ZRA Specialist

ZoomZoom·Remote(Flexible / Remote)
Other
HubSpotSalesforce

WFA Digital Insight

As demand for AI-powered sales solutions grows, Zoom's ZRA Specialist role stands out in the remote job market. With over 5 years of experience in technical pre-sales or sales technology consulting required, this position demands a unique blend of strategic thinking and technical expertise. The global shift towards digital transformation has led to a 25% increase in demand for professionals with expertise in CRM systems like Salesforce and HubSpot. What makes this role particularly compelling is the opportunity to work with a pioneering AI platform that's changing the face of sales and customer engagement. Before applying, candidates should be prepared to demonstrate their ability to engage high-level stakeholders and drive measurable business outcomes.

Job Description

About the Role

The ZRA Specialist is a field-facing expert responsible for driving revenue growth through Zoom's AI-powered platform. This quota-carrying role combines consultative enterprise selling with AI solution design, helping customers operationalize intelligent workflows that drive measurable business outcomes. As a key member of Zoom's unified AI platform team, the ZRA Specialist will collaborate with cross-functional teams to design and implement AI-powered solutions that transform sales processes.

The ZRA Specialist will work closely with sales teams to identify opportunities for AI-driven revenue growth and develop strategic plans to engage high-level stakeholders. This role requires a deep understanding of sales process design, forecasting, pipeline management, and coaching analytics, as well as the ability to communicate complex AI concepts to business audiences.

Zoom's unified AI platform combines the best of frontier innovation with proprietary intelligence and talent, ensuring that customers remain in control of their data and outcomes. By joining Zoom, the ZRA Specialist will become part of a team that operates with startup-style agility inside a global enterprise, influencing the future of AI-powered collaboration and driving visible impact on millions of users worldwide.

What You Will Do

  • Develop and execute strategic plans to engage high-level stakeholders and drive revenue growth through AI-powered solutions
  • Collaborate with sales teams to identify opportunities for AI-driven revenue growth and design tailored solutions
  • Design and implement AI-powered workflows that drive measurable business outcomes for customers
  • Engage CROs, VPs of Sales, and Sales Operations leaders in strategic discussions about revenue performance
  • Develop and deliver presentations to communicate complex AI concepts to business audiences
  • Work closely with cross-functional teams to design and implement AI-powered solutions
  • Coordinate proof-of-concepts (POCs) or workshops to demonstrate measurable business outcomes
  • Stay up-to-date with industry trends and emerging technologies in AI and sales technology
  • Develop and maintain a deep understanding of Zoom's AI stack and agentic workflows
  • Analyze sales data and metrics to identify areas for improvement and optimize AI-powered solutions

What We Are Looking For

  • 5+ years of experience in technical pre-sales, solutions engineering, or sales technology consulting with enterprise customers
  • Proven ability to engage high-level stakeholders and drive revenue growth through AI-powered solutions
  • Deep understanding of sales process design, forecasting, pipeline management, and coaching analytics
  • Experience with CRM and sales engagement systems (Salesforce, HubSpot, Outreach, Gong)
  • Effective communication and presentation skills, with the ability to simplify complex AI concepts for business audiences
  • Strong understanding of Zoom's AI stack and agentic workflows (a bonus)
  • Experience with API-level integrations across sales tech ecosystems (a bonus)
  • Entrepreneurial mindset, with the ability to thrive in a fast-moving, startup-style environment within a global enterprise

Nice to Have

  • Experience with proof-of-concepts (POCs) or workshops to demonstrate measurable business outcomes
  • Familiarity with Zoom's AI stack and agentic workflows
  • Working knowledge of API-level integrations across sales tech ecosystems
  • Experience with data analysis and metrics to optimize AI-powered solutions

Benefits and Perks

  • Competitive salary and benefits package
  • Opportunity to work with a pioneering AI platform that's changing the face of sales and customer engagement
  • Collaborative, growth-focused environment with opportunities to stretch your skills and advance your career
  • Flexible, remote work environment with a structured hybrid approach
  • Access to a variety of perks, benefits, and options to help maintain physical, mental, emotional, and financial health
  • Support for work-life balance and community involvement
  • Equity and stock options
  • Paid time off and holidays
  • Remote stipend and home office setup support

How to Stand Out

  • Tip: Develop a strong understanding of Zoom's AI stack and agentic workflows to stand out in the application process.
  • Be prepared to demonstrate your ability to engage high-level stakeholders and drive revenue growth through AI-powered solutions.
  • Showcase your experience with CRM and sales engagement systems, such as Salesforce and HubSpot.
  • Highlight your entrepreneurial mindset and ability to thrive in a fast-moving, startup-style environment within a global enterprise.
  • Prepare to discuss your experience with data analysis and metrics to optimize AI-powered solutions.
  • Consider including examples of successful POCs or workshops you've led to demonstrate your ability to drive measurable business outcomes.
  • Be ready to simplify complex AI concepts for business audiences and communicate your ideas effectively.

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