Associate Director, Principal Partnerships

For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance: - Founded in 1995 as Angie’s List and rebranded in 2021 - Global company with 9 brands in 8 countries and employees worldwide - Homeowners have turned to us for 300 million home projects and counting ABOUT THE ROLE Angi is seeking an Associate Director to manage and grow relationships with our largest Home Service Professional partners. This role serves as the primary advisor to partners, helping them maximize their success on the Angi platform through data-driven insights, operational guidance, and strategic planning. The Associate Director operates as a trusted partner to both external stakeholders and internal teams, translating complex performance data into actionable recommendations that drive partner growth, retention, and long-term value. This role requires someone who combines strong analytical thinking with excellent relationship management skills. The ideal candidate is comfortable operating in ambiguity, influencing partners and internal stakeholders, and identifying opportunities to improve both partner outcomes and Angi’s business performance. While this is a remote position, we are a global company and are looking for applicants located in eastern or central time zones to align with our team's working hours. WHAT YOU’LL DO Strategic Account Ownership - Manage a portfolio of Angi’s most strategic Service Professional partners, serving as their primary point of contact and strategic advisor.

• Develop a deep understanding of partner businesses, goals, and performance on the platform to identify growth opportunities and risks.

• Lead regular business reviews with partners, presenting performance insights and strategic recommendations. Data-Driven Partner Strategy - Analyze partner performance metrics to identify trends, growth opportunities, and areas for operational improvement.
• Translate complex data into clear insights and actionable recommendations for both partners and internal teams.
• Partner with Analytics and Product teams to improve data visibility and reporting for strategic accounts.

• Collaborate with internal teams to develop strategic proposals, pilot programs, and new initiatives that drive partner value.
• Support the execution of growth strategies within the account portfolio while proactively mitigating risk to retention.

• Develop structured account plans and engagement strategies for key partners. Support internal initiatives that improve processes, tools, and workflows for the broader Strategic Partnerships team.

• Comfortable operating in ambiguous environments and shaping solutions where clear answers may not yet exist.
• Naturally consultative, able to guide partners toward strategies that drive mutual success.
• Proactively leverage GenAI tools (e.g., Gemini, Claude) to rapidly synthesize complex partner performance data and cross-functional insights, streamlining the creation of strategic proposals and materials, thereby maximizing time for high-value consultative engagement and driving partner growth.
• Organized and proactive, capable of managing multiple strategic relationships simultaneously.
• An AI enthusiast: you are an early adopter, rigorous explorer, and high volume user of Claude, ChatGPT, and competing or complementary AI tools.

• 5+ years of experience in strategic account management, consulting, partnerships, or customer success.
• Experience managing complex customer or partner relationships.
• Strong analytical capabilities and experience using business intelligence tools (e.g., Looker, Tableau).
• Proven ability to influence cross-functional teams and drive initiatives forward.
• Excellent written and verbal communication skills, including executive-level presentations.
• AD, Experience in marketplace, SaaS, or platform-based businesses is a plus.

• This position will be eligible for an incentive pay component and equity package.
• Full medical, dental, vision package to fit your needs - Flexible vacation policy; work hard and take time when you need it - Pet discount plans & retirement plan with company match (401K) - The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world WE VALUE DIVERSITY We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems.

• Highlight your Excel expertise by including a concise, visual “Partner Performance Dashboard” in your portfolio that shows how you’ve used pivot tables, VLOOKUP/INDEX‑MATCH, and dynamic charts to track revenue, win rates, and ROI for large‑scale partner programs; be ready to walk interviewers through the logic and insights in a 5‑minute live demo.
• Demonstrate remote collaboration fluency: reference specific tools (e.g., Zoom, Slack, Asana, Miro) you’ve used to run quarterly business reviews with geographically dispersed partners, and share a brief case study showing how a structured virtual cadence increased partner‑generated jobs by at least 15 % in one year.
• Quantify partnership growth impact: in your resume and interview, cite concrete metrics (e.g., “negotiated a 3‑year exclusive agreement that added $4.2 M ARR,” “expanded partner network from 12 to 25 top‑tier pros, boosting market coverage by 40 %”). Use these numbers to frame answers to “What’s your biggest win?” and to illustrate your strategic mindset.
• Prepare a 2‑page “Strategic Partnership Playbook” tailored to Angi’s home‑services ecosystem, outlining how you would assess partner fit, structure joint‑marketing campaigns, and use Excel‑driven forecasting to prioritize high‑value pros; bring a printed copy to the interview to show proactive, role‑specific thinking.
• When discussing compensation, research the remote salary bands for Associate Directors at tech‑enabled service platforms (e.g., $130‑$165 k base plus 10‑15 % performance bonus). Cite market data from Glassdoor, Levels.fyi, and Angi’s own “Career Insights” page, and be prepared to negotiate a flexible mix of cash, equity, and a remote‑work stipend for home office upgrades.