Senior Business Value Manager
WFA Digital Insight
Zip’s Business Value Operations Manager sits at the crossroads of analytics, product and go‑to‑market execution, a rare blend that few SaaS firms expose to a single individual. The role isn’t just about building ROI calculators; it defines the entire engagement model that Value Engineers will use to influence multi‑million‑dollar enterprise deals. With direct visibility to the Head of Business Value and C‑suite buyers, the manager will shape reporting standards, drive AI‑assisted value generation and act as a strategic advisor across Sales, Product and Marketing. Candidates who thrive on turning raw data into persuasive business cases and who can construct self‑serve tooling for a distributed sales force will find Zip’s AI‑driven procurement platform a fertile ground for impact.
Job Description
ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE As the Business Value Operations Manager at Zip, you'll sit at the intersection of operations, analytics, and go-to-market execution as we scale our business value function. You'll build the systems, tooling, and data infrastructure that enables a small team of Value Engineers to help Zip’s sales teams close transformative enterprise deals. But this role goes far beyond building ROI calculators: - You'll shape how Business Value scales at Zip, designing the engagement model, benchmarks, and reporting the Head of Business Value and sales leadership use to run the function.
- You'll lead the AI-assisted value generation roadmap, partnering with Product, Marketing, and Sales leadership to help scale Zip’s GTM playbook.
- You’ll act as a thought partner to executives inside and outside Zip, ensuring our narrative resonates at the boardroom and C-suite level.
- Build and present C-suite level business cases to CFOs, CPOs, and finance leaders.
- Build self-serve tooling for our go-to-market teams, including the operational aspects that make them scalable.
- Drive internal initiatives: build scalable business value frameworks, train sales teams on value advisory, and codify best practices.
- Stand up the intake, triage, and reporting layers, including engagement-tier routing, deal triage dashboards, and KPI tracking for the Business Value function.
- Serve as a strategic advisor to our Go-to-Market, Product, and Enterprise Transformation teams.
- Demonstrated track record of building and deploying systems and tooling: ROI calculators, dashboards, intake workflows, or playbooks that other teams actually adopted.
- Strong grounding in financial modeling, data analytics, and structured communication - Excellent cross-functional stakeholder management across Sales, Product, Marketing, and Customer Success.
- Entrepreneurial mindset: self-driven, resourceful, and comfortable operating with a blank canvas in ambiguous environments.
- Experience building a value/business advisory function into a scalable, competitive differentiator is a plus.
- Knowledge of procurement, finance, or enterprise SaaS value drivers is a plus, but not required.
- 📈 Start-up equity - 🦷 Full health, vision & dental coverage - 🚠 Team building events - 🌴 Flexible PTO - 💻 Apple equipment plus home office budget - 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world.
How to Stand Out
- Highlight your Excel expertise by sharing a complex financial model or ROI calculator you built, explaining the logic behind key formulas.
- Prepare a brief case study that shows how you turned raw data into a business case that convinced a senior stakeholder.
- Be ready to discuss how you would design a self‑serve tool for a sales team that has no technical background.
- Emphasise experience working cross‑functionally; cite specific projects where you partnered with product, marketing or finance.
- When interviewing, ask about Zip’s AI‑assisted value generation roadmap to demonstrate strategic curiosity.
- Research Zip’s enterprise customers and think of a value proposition you could craft for one of them.
- Negotiate by referencing the OTE range and the equity component; clarify remote‑work expectations early.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.