Client Partner Program Manager
Project Management
Job Description
Who we are
Tinuiti is the largest independent full-funnel marketing agency in the U.S. across the media that matters most, with $4 billion in digital media under management and more than 1,200 employees. Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works. Its proprietary technology, Bliss Point by Tinuiti, reveals the truth around growth and waste, and how to capitalize on it. With expert teams across Commerce, Search, Social, TV & Audio, and more, Tinuiti delivers measurable results with brutal simplicity: Love Growth. Hate Waste. We support 100% remote work for this role! We’d love to hear from you if: Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. What you’ll be doing: Oversee ways of working via task management software and productivity tools, driving accountability cross-channel for project delivery Partner on process development with the Client delivery teams and Clients, owning roadmaps and workback schedules for tech-stack onboarding as well as planning cycles or key initiatives, as needed Own administrative tasks, such as meeting scheduling, note-taking and meeting recaps, coordination with third-party vendors, team hub and process documentation, new member onboarding Guide building cross-functional decks, occasionally supporting on presentationsRequirements
Minimum 3-4 years of project management experience, preferably at digital agency Proficient in project management softwares (e.g., Jira, Wrike, Asana) and productivity tools (MS Office, Google Workspace). Exemplary organization skills with the ability to drive and prioritize multiple projects simultaneously Strong oral and written communication to engage with internal and external stakeholders across various disciplines and leadership levels Detail-oriented and methodical with the ability to adapt to changing scope, deadlines, and priorities FLSA Classification: Exempt We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Benefits
Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts Retirement: Match up to 4% of your contributions at 100% Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child. Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.How to Stand Out
- Demonstrate mastery of Tinuiti’s “Bliss Point” platform: In your resume and cover letter, cite specific projects where you used proprietary or similar attribution/optimization tools to identify growth vs. waste, quantify the impact (e.g., “Reduced media waste by 22% and lifted ROAS by 15% using data‑driven attribution”), and be ready to walk through a 5‑minute live demo or case study during the interview.
- Show remote‑first collaboration fluency: Highlight daily use of Slack, Zoom, Asana/Trello, and shared dashboards (Google Data Studio, Looker) in past roles. Prepare a short screen‑share of a collaborative workflow you built—e.g., a cross‑functional client‑partner timeline that syncs media planning, measurement, and reporting in real time.
- Build a client‑partner portfolio that mirrors Tinuiti’s full‑funnel approach: Assemble 2–3 concise PDFs (max 2 pages each) that outline the challenge, strategy across search, social, commerce, and TV/audio, the measurement framework, and the quantified results. Use Tinuiti’s language (“Love Growth. Hate Waste.”) to frame each story.
- Anticipate interview focus on strategic storytelling and ROI accountability: Prepare STAR‑structured answers that emphasize how you translated data insights into client‑facing recommendations, secured buy‑in from senior marketers, and delivered measurable growth. Practice quantifying “waste eliminated” alongside revenue uplift.
- Negotiate with data on remote program‑manager compensation: Research Glassdoor, Levels.fyi, and industry surveys for remote Client Partner/Program Manager salaries in the U.S. (typically $115k–$150k base + 10–20% performance bonus). Bring a 1‑page compensation matrix to the final offer discussion, referencing Tinuiti’s market position and the cost‑savings of a remote hire.
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