Continuous Improvement Project Manager
WFA Digital Insight
Tulip’s Continuous Improvement Project Manager sits at the intersection of AI‑first software and gritty factory floors. The role isn’t a generic project‑management posting; it asks candidates to translate composable, no‑code tools into real‑world operational gains for multi‑site manufacturers. You’ll be expected to converse fluently with everyone from shop‑floor technicians to C‑suite executives, turning technical possibilities into measurable process improvements. The company’s MIT spin‑out pedigree and recent accolades signal a fast‑moving SaaS environment where new AI‑assisted workflows are introduced regularly. Success will hinge on disciplined planning, risk anticipation, and the ability to guide customers through digital transformation without a scripted playbook.
Job Description
Continuous Improvement Project Manager
Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”
About You:
- You know the challenges in manufacturing and operations, and you believe there is a better way
- You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives
- You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then
- You understand the business impact of operational improvements
- You’re ready for a start-up environment as part of a fast growing SAAS company
- You are comfortable working with digital tools and have a willingness to adopt new AI-assisted workflows as they are introduced to the PS org
What skills do I need?
- 5+ years work experience in project / program management, manufacturing / production operations, management consulting, customer success operations or equivalent
- Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
- Experience working with manufacturing operations
- Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources
- Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations
- You will be among the first practitioners to help Tulip define what AI-first delivery looks like — training and tooling will be provided, but intellectual curiosity is expected
Nice to have:
- Experience with AI-assisted project tools, knowledge management, or automation platforms (e.g., Zapier, Make, Copilot, Claude or similar)
- Lean/ Six Sigma
- Agile and/ or scrum methodologies
- PMP
- Life sciences manufacturing experience
Key Responsibilities:
- Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
- Collaborate with internal experts and customers to define project success and requirements
- Lead organization of information and communication to allow teams to focus on project work
- Provide expertise and thought leadership to guide customers through manufacturing digital transformations
- Understand technical project details enough to manage and escalate when needed
- Scope and quote projects for customers
- Contribute to internal process development and continuous improvement
- 25% expected travel
Key Collaborators:
- Customers
- Internal customer-facing technical teams
- Sales/ commercial
- Tulip’s partners
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies
- An inclusive, dog-friendly office with diverse and inspiring colleagues
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $110,000-130,000.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.
How to Stand Out
- Highlight any experience you have with no‑code platforms or AI‑assisted workflow tools; concrete examples win interviews.
- Prepare a short case study that shows how you managed a cross‑functional manufacturing project from scope to delivery.
- Demonstrate clear communication skills in your cover letter; use bullet points to summarize impact.
- Be ready to discuss how you mitigate risk and handle ambiguous requirements, especially in a remote setting.
- Research Tulip’s AI‑native platform basics so you can speak intelligently about its potential during the interview.
- When negotiating, emphasize the value of equity and remote‑work flexibility rather than focusing solely on salary.
- Watch for vague language about “travel requirements” – confirm expected frequency and any related reimbursements early.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.