Deployment Engineer - EMEA

ScorePlay is the AI-powered media infrastructure for sports, built to automate the content operations behind the world's biggest sports organizations. We work with 300+ leagues, competitions, teams and broadcasters – including Ligue 1 and Premier League clubs, NBA and NFL teams, the Tour de France, the Australian Open, and leading bodies like UEFA and FIBA – helping them turn every moment on and off the field into high-value, structured content. Our platform brings all their media into one place and makes it effortless to find, edit and share in seconds. Founded in 2021, we’re a 50-person team based between New York and Paris, growing 2x year over year with 98% retention. We’ve raised $20M+ from top investors including Alexis Ohanian and Harry Stebbing’s 20VC and elite athletes like Kevin Durant, Raphaël Varane, Mario Gtze, Nico Rosberg and Giannis Antetokounmpo. If you’re passionate about sports and thrive in fast-paced environments - and you want to help shape how the next generation of fans experience sports, you’re in the right place. We’re on track to become the global leader in sports media, and this is definitely the best time to join our adventure. Context We're entering a new phase at ScorePlay: scaling from lighter deployments to highly structured rollouts for larger, more complex sports and broadcast organizations. These clients come with ambitious, unique needs, and that's exactly where the Delivery team operates. As a Delivery Engineer, you'll sit at the intersection of engineering and customer success. Half the job is leading technical deployments from kickoff to go-live. The other half is more interesting: when a top-tier client needs something tailor-made, you're the one who designs and builds it.

What You'll Do

• Build tailor-made solutions for our biggest clients - Take on client-specific technical challenges that call for creative, bespoke solutions beyond standard configuration.
• Design and ship pragmatic solutions using whatever gets the job done: existing tools, APIs, AI tooling, custom code.
• Pioneer new territory. You'll often be the first to tackle a challenge, with real freedom in how you solve it.
• The best of what you build gets absorbed into the product.

• Configure, integrate, and adapt ScorePlay to client workflows: APIs, SSO, cloud storage, broadcast partners, on-prem and hybrid setups.
• Operate and monitor media ingest and archive migrations, bringing large volumes of existing content into ScorePlay.
• Troubleshoot and resolve technical issues during onboarding as the client's primary technical contact.
• Work directly with customers - Build trusted relationships with client technical teams (IT, broadcast, media, integrators) throughout deployments.
• Run technical workshops to align on architecture, workflows, and constraints.
• Travel occasionally for kickoffs and key deployments alongside CS.
• Translate customer needs into clear technical requirements for internal teams.
• Partner across Delivery, CS, Product and Engineering - Work daily with the Delivery team (you'd be the third engineer) and closely with Customer Success on scoping, onboarding, and handover.
• Collaborate with Pre-Sales to validate feasibility of what's being sold and prepare complex deployments.
• Bring structured feedback from the field to Product and Tech.
• Help build the playbook: standard steps, documentation, templates, and process improvements.

• You're genuinely up to date on what AI can do today, and you use it daily to build and solve faster.
• You want to be hands-on with real-world systems: media, archives, workflows, integrations.

• You like owning the result, not one ticket in the project.
• Your agenda is driven by real client needs, not a rigid roadmap. You move fast and see your work go live in weeks, not quarters.
• You're motivated by direct impact: seeing world-class sports organizations use what you built.
• You want an international, sports-focused team working with top clubs, leagues and media organizations from Paris, New York and beyond.

• Experience in a technical client-facing role: deployment, implementation, solutions engineering, professional services, or software engineering in a B2B/SaaS context.
• Strong fluency with today's AI tooling.

• Experience with cloud platforms (AWS, GCP or Azure) and a solid grasp of networking and security basics.
• A swiss-army-knife problem solver: resourceful, autonomous, comfortable juggling multiple projects with incomplete information.
• Excellent communication in English, with both technical and non-technical audiences.

Bonus Points

• Experience in sports, media, broadcast or video workflows - A genuine passion for sports and technology We know many people hesitate to apply if they don’t meet every single requirement on a job description. If you’re interested in ScorePlay but not sure you tick all the boxes, we’d still love to hear from you, this could be the start of a great long-term collaboration.

• Build a one‑page “deployment playbook” that shows how you’d automate a typical media‑pipeline rollout (e.g., ingest → transcoding → metadata tagging) using the exact tools ScorePlay mentions (Docker, Kubernetes, CI/CD pipelines). Include screenshots or a short video hosted on GitHub; reference Excel‑driven reporting for deployment metrics to demonstrate the required Excel skill.
• Quantify past remote deployment successes: list the number of environments you provisioned, average rollout time reduction (%), and SLA adherence. Use a clean Excel dashboard in your résumé or a linked portfolio sheet that visualizes these KPIs—ScorePlay’s interviewers love data‑driven evidence.
• Highlight experience with sports‑media or real‑time content workflows. If you’ve worked with broadcast‑grade codecs, DRM, or OTT platforms, create a brief case study (PDF or Notion page) that maps your deployment steps to ScorePlay’s “media‑in‑one‑place” architecture; mention any integration with league or team APIs.
• Demonstrate remote‑team collaboration: list the async communication tools you master (Slack, Jira, Confluence, Notion) and attach a sample Excel‑based status tracker you used to coordinate multi‑region releases. In the interview, be ready to walk through how you kept stakeholders aligned across EMEA time zones.
• Prepare a “scorecard” for the interview: a concise Excel sheet with 3–4 columns (Skill, Proven Example, Impact, Relevance to ScorePlay). Fill it with bullet points from your CV and bring it to the video call; it shows you can translate complex deployment data into actionable insights—a core expectation for the role.
• When discussing compensation, research European remote tech salaries (e.g., Glassdoor, Levels.fyi) for Deployment Engineers in the 45‑70k € range. Cite ScorePlay’s 98 % retention and rapid growth as justification for a higher band, and propose a performance‑based bonus tied to deployment efficiency metrics you’ll track in Excel.