Director, Engineering - Commerce

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals.

About the Role

• Serve as the single engineering DRI for Commerce owning technical vision, strategy, and execution across catalog, pricing, promotions, payments, and checkout.
• Drive the vision and execution of the next-generation commerce platform leading the shift to a rich, durable catalog domain model - Define and deliver the engineering roadmap in partnership with product and design — balancing innovation, reliability, scalability, and quality across the commerce domain.
• Champion clear domain boundaries and enforced contracts — moving the organization off direct cross-domain database access and toward integration through APIs and published events.
• Lead the team's transition to an AI-first engineering culture and spec-driven development - Scale architecture and systems with long-term growth and performance in mind, championing evolutionary architecture so the platform stays adaptable as the business and product surface area expand.
• Oversee platform architecture for scalability, reliability, security, and compliance — with particular rigor for payments and financially sensitive transactions.
• Drive alignment across squads and cross-functional partners to deliver key initiatives while managing competing priorities and trade-offs between speed, technical debt, and innovation.
• Partner with data and analytics teams to make commerce smarter — improving pricing, promotion, and checkout experiences that increase conversion and retention.
• Mentor and develop engineering leaders, with a focus on succession planning, leadership growth, and building a strong technical bench.
• Own staffing and organizational strategy — hiring, headcount planning, and structuring teams to match the evolving needs of the Commerce domain.
• Represent engineering in cross-functional and executive-level forums, translating strategy, status, and trade-offs for senior stakeholders and influencing key business decisions.

• Proven success leading cross-functional product engineering teams and owning end-to-end consumer experiences.
• Experience in health tech, e-commerce, or subscription-based platforms preferred.
• Strong technical background with understanding of modern web and service architectures (Node.js, GraphQL, React, TypeScript, AWS, Kubernetes).
• Expertise in building scalable, secure, and compliant systems handling clinical or health-related data.
• Experience integrating third-party data sources, APIs, and device platforms (labs, wearables, fulfillment).
• Ability to define and execute technical roadmaps aligned with product vision and business outcomes.
• Strong communication skills and executive presence — able to translate between technical and business stakeholders.
• Demonstrated ability to recruit, develop, and retain high-performing engineering talent.
• Strategic thinker with a bias for action and passion for building user-centric, data-driven health experiences.

• Highlight concrete e‑commerce achievements on your resume (e.g., “Led migration of checkout microservices to AWS Kubernetes, cutting transaction latency 35% and boosting conversion + 4%”) and list the exact tools Hims & Hers uses—Node/Java, GraphQL, Terraform, CI/CD (GitHub Actions/Jenkins), and HIPAA‑compliant data pipelines—to signal immediate technical fit.
• Prepare a 2‑page case study (PDF or slide deck) of a commerce‑focused project you directed: include system architecture diagrams, scaling strategy, payment‑gateway integration, security/compliance steps, and measurable outcomes (revenue, cost, NPS). Share the file in the interview or attach it to your application portfolio link.
• Research Hims & Hers’ subscription‑health model and be ready to discuss specific improvements—e.g., optimizing recurring‑billing churn, A/B testing checkout flows, or enhancing data‑driven personalization—showing you understand their market and can translate product goals into engineering roadmaps.
• Demonstrate remote‑team leadership with quantifiable practices: cite how you set quarterly OKRs for a distributed squad, used async tools (Slack, Notion, JIRA) to maintain 90% sprint velocity, and instituted regular “virtual coffee” sessions that lifted employee engagement scores by at least 10 pts.
• When negotiating, reference recent director‑level compensation data for remote health‑tech firms (e.g., $190‑$230 k base + 0.15‑0.25 % equity) and prepare a total‑comp range that includes base, RSU vesting schedule, and Hims & Hers‑specific benefits (telehealth stipend, wellness allowances).
• Align your personal mission with Hims & Hers’ “customer‑first, affordable health” narrative: prepare a brief story where you championed a product feature that directly improved patient outcomes or accessibility, illustrating cultural fit and your commitment to their core purpose.