Director, Product Management - AI Platform & Data
WFA Digital Insight
SurveyMonkey’s AI Platform & Data directorate is a rare blend of product vision and deep technical ownership. The role sits at the nexus of conversational AI, LLM‑driven workflows, and a 25‑year‑old data corpus that the company plans to turn into a market‑facing advantage. Reporting directly to the CPO and working side‑by‑side with senior engineering and data‑science leaders, the director will shape the roadmap for agentic product experiences while shepherding the underlying AI/ML platform. A small, senior team means high impact and rapid decision‑making, but also demands a leader comfortable navigating both product strategy and hands‑on platform engineering. Candidates should be ready to influence cross‑functional priorities and translate research feedback into scalable AI capabilities.
Job Description
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com http://surveymonkey.com. What we’re looking for SurveyMonkey is making a significant bet that our AI platform, agentic product experiences, and data corpus are the foundation of our next decade of growth. We are looking for a Director of Product to own that bet end-to-end. You will set the strategy for building AI-native product experiences, lead the platform that makes them possible, and turn 25+ years of feedback data into a defensible competitive advantage.This is a high-ownership role at a company in real transition. You’ll have a small, senior team, close partnerships with Engineering and Data Science leadership, and direct line of sight to the CPO. What you’ll be working on - Lead product strategy for SurveyMonkey’s agentic and conversational surface areas. Influencing how intelligent, automated workflows change what it means to run a survey program.
- Own the AI/ML platform layer, enabling AI capabilities across the product, in close partnership with LLM infrastructure and data science teams.
- Define and execute a multi-phase strategy to make our data corpus a customer-facing competitive advantage, from cross-survey intelligence to industry benchmarks to predictive signals.
- Lead a team of PMs focused on AI platform and data products We’d love to hear from people with - Proven track record building an AI/ML platform at scale.
How to Stand Out
- Highlight any AI/ML platform projects you’ve led, especially those that served multiple products.
- Prepare concrete examples of agentic or LLM‑powered features you shipped and their impact.
- Demonstrate a data‑first mindset by discussing how you’ve turned raw data into product value.
- Show familiarity with SurveyMonkey’s core business (surveys, forms, research) to illustrate domain relevance.
- When negotiating, reference the disclosed salary range and be ready to discuss equity or bonus expectations.
- Watch for interview questions about cross‑functional influence; be ready with stories of partnering with engineering and data‑science leaders.
- Ensure your remote work setup (workspace, connectivity) meets enterprise standards, as occasional on‑site meetings are required.
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