Enterprise Sales Engineer - Rockies
WFA Digital Insight
The Enterprise Sales Engineer role at Datadog stands out for its dual focus on technical expertise and business acumen. As a key partner to the sales team, this position requires not only a deep understanding of Datadog's technical capabilities but also the ability to communicate their value to both technical and executive audiences. With its hybrid workplace model, Datadog offers a unique blend of collaborative office culture and flexible remote work options, allowing professionals to find a work-life balance that suits them. This role's emphasis on leading technical evaluations, delivering compelling demos, and guiding customers through the adoption journey makes it a challenging and rewarding opportunity for those with a passion for technology and sales.
Job Description
As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.
You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
- Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions
- Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
- Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
- Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally
- Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
- Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
- Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers
Who You Are:
- 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
- Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
- Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
- Strong communication skills, with the ability to explain technical concepts to a range of audiences
- A consultative approach to problem-solving and customer engagement
- Ability to manage multiple opportunities and priorities in a fast-paced environment
- Growth mindset by embracing change and AI tools
- Willingness to travel as needed to support customer engagements
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
How to Stand Out
- When applying, highlight your ability to communicate complex technical information to both technical and non-technical stakeholders.
- Prepare examples of how you've led technical evaluations and demos in previous roles, and be ready to discuss how you handled challenging customer interactions.
- Showcase your problem-solving skills and how you've adapted to fast-paced, dynamic sales environments.
- Familiarize yourself with Datadog's products and services to demonstrate your passion for the technology and your potential to drive sales growth.
- Consider creating a portfolio or case studies of your previous work to demonstrate your technical expertise and sales engineering capabilities.
- Be prepared to discuss your experience with GTM and Excel, and how you see these skills contributing to your success in this role.
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