Forward-Deployed Product Manager - FDPM (US Remote)
WFA Digital Insight
Tailor’s Forward‑Deployed Product Manager sits at the exact intersection where client needs meet engineering execution. Unlike a traditional PM who works mostly behind the scenes, this role spends every day in client conversations, translating business pain points into concrete, prioritized tickets for a headless ERP platform. The position demands fluency in both the language of business leaders and the technical jargon of engineers, making it a rare hybrid that few companies surface. Candidates should be comfortable with rapid clarification cycles, building repeatable deployment templates, and feeding those insights back into a product roadmap that directly influences Tailor’s core offering. The LA‑based requirement and modest travel add a physical anchor to an otherwise fully remote role, hinting at occasional face‑to‑face client workshops.
Job Description
FORWARD-DEPLOYED PRODUCT MANAGER About Tailor Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first. About the Role We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed. What You’ll Do - Gather and Clarify Requirements - Work directly with clients to understand business needs and pain points - Translate those needs into clear, prioritized requirements for engineers - Own the Client Relationship - Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery - Proactively manage expectations, timelines, and feedback loops.
- Support Internal Teams - Provide context and clarity to engineers to help ensure smooth delivery.
- Build Repeatable Patterns - Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments.
- Help improve internal handoff flows, requirement intake, and communication patterns.
- Shape the Product Roadmap - Distil recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision.
- 5+ years in product management, solutions, customer success, or consulting roles with strong client interaction - Proven ability to engage with both technical and non-technical stakeholders.
- Exceptional communication skills — you can make complex things sound simple and actionable.
- Organized, structured thinker who can reduce ambiguity - Technically fluent enough to collaborate with engineers and ask the right questions - Based in or willing to be frequently present in Los Angeles. ~20% travel.
- Travel requirements/expectations.
Salary
$130,000 – $170,000 + Bonus -Benefits
Health, dental, vision, flexible PTO, and more Why Tailor? You’ll work directly with the product team on a fast-growing platform solving real operational pain. If you love being the voice of the customer, reducing friction, and making teams more effective — let’s talk. Apply now and help us shape the future of Headless ERP.How to Stand Out
- Highlight any previous work with ERP or modular SaaS platforms in your resume; concrete examples of client‑engineer translation will stand out.
- Prepare a short case study showing how you turned ambiguous business needs into a prioritized feature set for engineers.
- Demonstrate comfort with both business and technical language during interviews; practice explaining a complex workflow in plain terms.
- Emphasize remote‑work discipline and any experience coordinating across time zones, as the role is fully remote but requires occasional LA presence.
- When discussing compensation, reference the published salary range and be ready to negotiate based on your years of experience and proven impact on product roadmaps.
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