Fullstack Software Engineer (x/f/m) - Claims Management
Job Description
HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH You would join the team called “Claims Management”, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan. We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work. Claims Management contains several product crews, notably: - Document processing https://medium.com/alan/how-we-reached-70-document-processing-automation-at-alan-674bc80f3ef3: 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further.
- Claims experience https://medium.com/alan/universalisation-at-alan-how-we-stopped-building-everything-twice-7feb8d88a4a8: Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded.
- Payments: Building a payment infra & source ingestion system to make sure our members get refunded super fast or better, they don’t need to advance the money.
- Fraud fighting: 6M€ saved in 2025 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations ⭐ IS IT YOU WE’RE LOOKING FOR?
- Good experience building and shipping web applications - You're genuinely interested in the business side - understanding conversion funnels, marketing metrics, and what drives growth - Clear progression in your career https://www.linkedin.com/pulse/why-i-left-12-years-comfort-claims-management-beno%C3%AEt-prioux-vwy8e/?trackingId=xM9PPDzES9miIKNSYPPhhg%3D%3D- increasing responsibility, scope, and impact over time.
- Open to working with TypeScript and Python in a cross-platform environment, familiar with modern web technologies, and proficient in Object-Oriented Programming (Python, Java, Swift, Kotlin, or C#).
- Self-starting and entrepreneurial.
- Humble and still willing to grow (no matter your seniority!).
- Collaborative, enthusiastic about teamwork, learning, and teaching.
- English working proficiency Mission Alignment: - Healthcare technology excites you - Leveraging AI to redefine our roles and unlock scalability ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Location
You must be legally eligible to work in France, Belgium, or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info. YOU WANT TO KNOW MORE ABOUT ALAN?- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method.
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