Head of EMEA Sales
Job Description
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer - Comprehensive
Benefits
We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process.- Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility.
- Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.
- Employee Resource Groups: Belonging is an important part of doing your best work.
- Translate ARR and bookings targets into territory, segment, and rep‑level plans with clear quotas and activity expectations.
- Own pipeline creation, progression, and conversion; ensure accurate forecasting and predictable delivery of quarterly and annual goals.
- Use data to continuously refine territory design, coverage models, and sales motions to improve win rates and shorten sales cycles.
- Recruit and retain top talent; establish a high‑performance culture grounded in accountability, coaching, and continuous improvement.
- Implement clear operating rhythms (QBRs, forecast calls, deal reviews) that drive execution discipline and performance.
- Mentor and uplevel sales leaders to effectively run their businesses and develop succession depth.
- Partner with Customer Success on expansion, renewals, and executive sponsorship for top accounts.
- Ensure rigorous MEDDIC/enterprise sales best practices across discovery, solutioning, proposal, and commercial negotiation.
- Serve as an escalation point for major accounts and complex commercial or contractual issues.
- Collaborate with Product and Product Marketing to refine positioning, pricing, and packaging in response to buyer feedback and competitive dynamics.
- Provide structured, data‑backed insights from the field to influence roadmap and GTM priorities.
- Align closely with Revenue Operations on territories, compensation plans, reporting, and tooling (CRM, enablement, forecasting).
- Define and enforce sales processes, CRM standards, and inspection mechanisms to ensure data quality and visibility.
- Partner with Finance on planning, budgeting, compensation design, and scenario modeling for the EMEA business.
- Monitor market trends and competitive landscape; identify new vertical, product, or partnership opportunities.
- Leverage AI-powered tools to improve research, planning, customer engagement, and operational efficiency, while applying sound judgment to ensure high-quality, personalized customer interactions.
- Proven track record of owning and exceeding multi‑million‑dollar bookings targets across the EMEA region.
- Demonstrated success building and scaling teams in a high‑growth environment (e.g., $50M–$300M ARR stage or similar).
- Deep experience selling complex, multi‑stakeholder solutions to enterprise and mid‑market buyers with long sales cycles.
- Prior experience partnering with cross‑functional GTM (Marketing, CS, Product) and operating in a data‑driven, metrics‑oriented culture.
- Experience using AI to enhance sales productivity and customer engagement, with the ability to critically evaluate AI-generated outputs and use them responsibly in a customer-facing environment.
- Strong strategic thinking paired with a hands‑on approach to deals and pipeline.
- Excellent communication and executive presence, comfortable engaging C‑suite buyers and internal executives.
- Highly analytical and fluent with CRM and sales tooling (e.g., Salesforce, HubSpot, Gong, Clari).
- Bias for action, resilience, and a growth mindset suited to a fast‑changing, results‑oriented environment.
Interview Process
At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do. Here's what you can expect throughout theInterview Process
- Recruiter Interview: 30 minutes - Hiring Manager Interview: 60 minutes - Panel/Presentation Interview: 60 minutes - Final Leadership Interview: 30 minutes Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization.
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