Product Manager, Payments
WFA Digital Insight
Stripe's Payments organization is at the forefront of developing innovative payment solutions, and this Product Manager role is crucial in driving that mission forward. With a focus on building products that enable businesses to accept payments efficiently, this position requires a unique blend of technical expertise, business acumen, and collaboration skills. As a Product Manager, you will own a critical piece of Stripe's payments stack and work closely with various teams to deliver cutting-edge solutions.
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the Organization
The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. Optimized Checkout and Link teams work to create best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates.
Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.
Regardless of team, you will own a critical piece of Stripe's payments stack, define product strategy that balances user needs with infrastructure complexity, and ship products that directly impact Stripe's revenue and the success of millions of businesses.
What you’ll do
We’re looking for Staff Product Managers who deeply understand their customers and want to make an impact on managing money at a global scale. Our team collaborates with many cross-functional teams at Stripe to deliver innovative solutions that address evolving user needs.
Responsibilities
- Develop the long-term vision and strategy for your pillar and create and execute on a compelling roadmap
- Build deep user empathy with both Stripe's merchants and financial partners, understanding global payment industry trends and competitors' offerings to influence Stripe's roadmap effectively
- Collaborate with engineering, design, legal, and other teams to jointly shape product experiences that delight Stripe’s users
- Ensure we are building a reliable, performant platform, including system reliability, API extensibility, and latency
- Use metrics to inform your point of view and leverage analytics to measure success
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of industry product management experience (does not include internships nor includes co-ops)
- Experience in payments, fintech, financial infrastructure, or a closely adjacent domain (e.g., commerce platforms, banking, payment networks) and a track record of building highly impactful products
- Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale
- Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems
- Strong analytical capabilities with experience defining and tracking success metrics, running experiments (e.g., holdback tests), and using data to measure product impact on revenue, conversion, and margins
- Experience working on products that require aligning multiple stakeholders, developing joint roadmaps, and navigating competing priorities between internal goals and external partner objectives
- Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility
- Background delivering successfully on multi-quarter roadmaps and aligning and influencing diverse stakeholders to achieve shared goals
- Strong business acumen and comfort with complex ecosystem and platform-level problems
Preferred qualifications
- Bachelor's degree (or relevant degree equivalent): Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences
- Demonstrated success and strong execution track record in building payment products
- Experience working at scale — you've managed products handling high transaction volumes where availability, latency, and marginal basis points matter
How to Stand Out
- Develop a deep understanding of the payments industry, including trends, technologies, and regulatory requirements.
- Build a strong portfolio that showcases your product management experience, including case studies and metrics that demonstrate your impact.
- Focus on building strong relationships with cross-functional teams, including engineering, design, and legal, to deliver innovative payment products and platforms.
- Stay up-to-date with the latest technologies and trends in the payments industry, including cloud-based payment platforms, machine learning, and data science.
- Be prepared to discuss your experience with data-driven decision making, including defining and tracking success metrics, running experiments, and using data to measure product impact.
- Highlight your ability to work independently and collaboratively in a remote environment, including experience with remote communication tools and project management software.
- Be prepared to discuss your experience with security and compliance frameworks, including PCI-DSS and SOC 2, and how you have implemented these frameworks in previous roles.
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