Staff Product Manager, ML Foundations and GenAI

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams.

What you’ll do

As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes.  At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement.

Responsibilities

• Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite
• Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company 
• Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications
• Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams
• Develop and execute on a strategy for advancing Stripe’s ML/AI infrastructure and tooling

Who you are

We’re looking for someone who meets the requirements below, and has a passion for AI to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• • 7+ years of experience delivering highly successful and innovative software products which are ML powered
  • Solid understanding of ML and applied AI tech stacks
  • Demonstrated ability to influence company level strategy and work with business leaders to execute on the transformation
  • You push the pace. You take blame and pass the praise. People love working with you.
  • Proven ability to lead teams and work cross-functionally in a highly collaborative environment.
  • Ability to analyze and use quantitative and qualitative data to inform decisions.
  • A deep understanding and empathy for consumer and business users — you love building products that make our customers feel joy, delight and trust.
  • Relentlessly drives product quality
  • Capable of working on both 1P and 3P products

• To stand out as a Staff Product Manager for ML Foundations and GenAI at Stripe, develop a strong understanding of machine learning infrastructure and its applications in financial technology, and be prepared to discuss your experience with ML platforms and tools such as TensorFlow, PyTorch, or scikit-learn.
• Build a portfolio that showcases your ability to incubate new ML applications and improve existing ones, including examples of successful product launches, metrics-driven decision making, and collaboration with cross-functional teams, such as engineering, design, and data science.
• Familiarize yourself with Stripe's products and services, such as Stripe Payments, Stripe Connect, and Stripe Radar, and think about how you can apply ML foundations and GenAI to enhance these offerings and drive business growth.
• Prepare to discuss your experience with agile development methodologies and your ability to work effectively in a remote environment, including tools such as Slack, Zoom, and Asana, and be ready to provide examples of how you've handled communication, collaboration, and project management in a distributed team.
• Develop a deep understanding of Stripe's mission to increase the GDP of the internet and be prepared to discuss how you can contribute to this mission through your work on the ML Foundations and GenAI team, including ideas for new ML applications and initiatives that can drive revenue growth and expand Stripe's customer base.
• Be prepared to negotiate your salary based on industry standards for Staff Product Managers in the machine learning and financial technology spaces, and consider factors such as location, experience, and qualifications when making your case for a competitive compensation package.