AI training contract
211 Specialist
Other · USD 30-40 an hour. · 10 openings
211 Specialist is contract work for micro1, reviewing and correcting what AI models produce in other. The output of the job is expert judgement written down: a model gives an answer, someone who knows the subject decides whether it is right and explains why.
What it requires. No credential is stated on this listing beyond experience in the field.
What it pays. USD 30 to USD 40 an hour, as published by micro1. Rates in this category track how rare the credential is rather than how hard the work is.
Where. The listing says this role is remote and names no country. micro1 says it hires talent from around the world, except people who reside in Afghanistan, Belarus, China, Cuba, Democratic Republic of the Congo, Hong Kong, Iran, Iraq, Libya, Macao, Myanmar, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syria, Venezuela, Ukraine, Yemen, and Ethiopia. So this page lists every other country as eligible, on the strength of that rule and not of anything this listing says. Requirements can still differ by role, so check the application page on micro1 before you apply.
micro1 lists 10 openings on this role.
Applications are made on micro1, not here. WFA Digital is independent of micro1 and may receive a referral fee if you are hired, at no cost to you.
Full listing, as published by micro1
Role Title: 211 Specialist Role Type: Contractor Location: Remote Time Commitment: 10-20 hours/week, short-term project micro1 is looking for 211 Specialists to help evaluate and improve AI systems on government services topics. You’ll use your experience answering the public to check that questions sound like real callers and that answers would actually help them. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters. Scope of Work Review sample questions and flag any that don’t sound like what real callers ask. Write rubrics that define a correct, complete answer, including the right referrals and next steps for the caller. Evaluate AI-generated answers against your rubrics, flagging errors, omissions, outdated guidance, and answers that wouldn’t help a real caller. Share clear written feedback with the project team, working asynchronously. Required Qualifications Experience as a 211 Specialist, Information & Referral Specialist, or Benefits Navigator, answering public questions about government services 1+ years of regular, high-volume public contact (phone, chat, or in person) Working knowledge of public benefits and community resources US-based Able to start quickly and commit 10-20 hours/week Clear, precise writing Nice to Have Experience with crisis intervention or needs assessment Experience using community resource databases Experience creating guides, scripts, or training materials Experience helping a diverse range of callers, including rural and Spanish-speaking communities
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Rate, openings and requirements checked 2026-10-19 against micro1's own public postings.