AI training contract
Computer User Support Specialists
Business Operations · USD 30-55 an hour. · 50 openings
Computer User Support Specialists is contract work for micro1, reviewing and correcting what AI models produce in business operations. The output of the job is expert judgement written down: a model gives an answer, someone who knows the subject decides whether it is right and explains why.
What it requires. No credential is stated on this listing beyond experience in the field.
What it pays. USD 30 to USD 55 an hour, as published by micro1. Rates in this category track how rare the credential is rather than how hard the work is.
Where. The listing says this role is remote and names no country. micro1 says it hires talent from around the world, except people who reside in Afghanistan, Belarus, China, Cuba, Democratic Republic of the Congo, Hong Kong, Iran, Iraq, Libya, Macao, Myanmar, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syria, Venezuela, Ukraine, and Yemen. So this page lists every other country as eligible, on the strength of that rule and not of anything this listing says. Requirements can still differ by role, so check the application page on micro1 before you apply.
micro1 lists 50 openings on this role.
Skills named: hardware/software troubleshooting, networking knowledge tcp/ip, VPN, DNS, ticket management, OS support.
Applications are made on micro1, not here. WFA Digital is independent of micro1 and may receive a referral fee if you are hired, at no cost to you.
Full listing, as published by micro1
Role Title: Computer User Support Specialists Role Type: Contractor Location: Remote micro1 is selecting Computer User Support Specialists to contribute their advanced troubleshooting capabilities to a key customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Scope of Work Diagnose and resolve common and complex hardware, software, and networking issues using industry best practices. Provide guidance on OS support (Windows, MacOS, Linux) and network connectivity, including TCP/IP, VPNs, and DNS-related concerns. Document troubleshooting steps, solutions, and user interactions clearly within a ticket management system. Contribute detailed process insights that enhance future support workflows and training data quality. Collaborate asynchronously and communicate technical concepts effectively through written and verbal channels. Identify patterns in support issues, offering recommendations or process improvements to the project team. Preferred Qualifications Minimum 3 years' proven experience providing Tier 2/3 IT support. Expertise in diagnosing and resolving hardware and software issues across varied platforms. Strong understanding of networking concepts, including TCP/IP, VPNs, and DNS troubleshooting. Proficiency with ticket management systems and thorough documentation practices. Exceptional written and verbal communication skills, with a focus on user-friendly explanations. Certifications such as CompTIA A+, Network+, or ITIL are advantageous. Demonstrated ability to work independently, prioritize tasks, and deliver high-quality input for technical projects.
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Rate, openings and requirements checked 2026-09-25 against micro1's own public postings.