Billing Systems Architect (Zuora)
WFA Digital Insight
Veradigm’s Billing Systems Architect sits at the intersection of subscription finance and product delivery, overseeing a full quote‑to‑cash stack that includes Salesforce CPQ, Zuora Billing, and the Kantata professional services platform. The role is unique because it demands both deep technical fluency—designing data‑rich Zuora product catalogs and complex middleware flows—and a strong partnership mindset across Revenue Operations, Finance, Sales, and Services teams. Candidates will be the go‑to authority for translating intricate billing scenarios—like milestone‑based revenue recognition—into reliable, automated processes. Mastery of Zuora’s object model, CPQ‑to‑order mapping, and API‑driven integrations is essential, while experience with professional services automation adds a distinct edge.
Job Description
About the job: Veradigm seeks an experienced Zuora Billing Architect to join our team and take ownership of our quote-to-cash infrastructure. In this role, you will serve as the subject matter expert on our end-to-end billing ecosystem, spanning Salesforce CPQ, Zuora Billing, and our integrated Professional Services Project & Portfolio Management (PPPM) platform, Kantata. You will work cross-functionally with Revenue Operations, Finance, Sales, and Professional Services teams to design, optimize, and maintain scalable billing solutions that support our growing business. Key Responsibilities: Architect and maintain the end-to-end CPQ → Zuora Orders flow, ensuring clean, reliable data transformation from Salesforce CPQ Opportunities through to Zuora order creation and billing execution Design and govern Zuora product catalog structures including Rate Plans, Charges, and Amendments to support evolving business models (subscription, consumption, milestone-based) Own the integration architecture between Zuora and Kantata (PPPM), including billing milestone triggers, project go-live date synchronization, and revenue recognition alignment Lead technical discovery, solutioning, and documentation for new billing use cases and product launches Partner with Salesforce CPQ admins and developers to ensure quote configurations translate accurately into Zuora orders without data loss or mapping errors Define and enforce data integrity standards across the CPQ → Zuora → Finance pipeline Troubleshoot and resolve billing exceptions, order errors, and integration failures in a timely manner Design, build, and maintain complex Zuora Workflows to automate billing operations and reduce manual intervention, including examples such as: Auto-generating invoices upon order activation or subscription amendment Triggering payment runs and retries based on invoice status or due date thresholds Automating dunning sequences and failed payment notifications Orchestrating order-to-bill flows when milestones or go-live dates are updated from Kantata Syncing subscription state changes (e.g., cancellations, upgrades, renewals) back to Salesforce CPQ records Scheduling and executing batch billing runs aligned to contract terms or billing periods Drive system upgrades, sandbox testing, and release management for the Zuora platform Build and maintain technical documentation, data dictionaries, and integration runbooks Evaluate and recommend enhancements to the billing tech stack as business requirements evolve About You: 5+ years of hands-on experience with Zuora Billing , including deep knowledge of the Zuora object model, Order Actions, Rate Plans, and the Zuora API Demonstrated expertise with Salesforce CPQ , specifically architecting and maintaining the CPQ Opportunity → Zuora Orders integration (e.g., CPQ-X connector, Z-Billing, or custom middleware) Strong understanding of subscription and recurring revenue business models Experience designing and troubleshooting bidirectional integrations between Zuora and third-party platforms Proficiency with REST/SOAP APIs and integration middleware (e.g., MuleSoft, Boomi, or similar) Ability to translate complex business billing requirements into scalable technical designs Strong analytical and problem-solving skills with a high attention to detail Excellent communication skills — able to present technical concepts to non-technical stakeholders Preferred Qualifications: Experience with Kantata (formerly Mavenlink/Kimble) or any comparable Professional Services Automation / PPPM platform, particularly around: Billing milestone configuration and triggers Project go-live date synchronization with downstream billing systems Revenue milestone-to-invoice workflows Familiarity with ASC 606 / IFRS 15 revenue recognition principles and how they intersect with billing system design Zuora certification (e.g., Zuora Billing Certified or Zuora Revenue Certified) Salesforce CPQ Specialist certification Experience working in a SaaS or technology services company with complex, multi-element arrangements. Compensation Range: $130,241-$189,502 Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth. Enhancing Lives and Building Careers Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
How to Stand Out
- Highlight concrete examples of Zuora‑CPQ integrations you’ve built, including any custom middleware or connectors.
- Include a short portfolio or diagram that showcases a complex Zuora workflow you designed and the business outcome.
- Obtain and list any Zuora or Salesforce CPQ certifications; they signal readiness for the role’s technical depth.
- Prepare to discuss how you’ve ensured data integrity across multiple systems and resolved billing exceptions in real time.
- During interviews, be ready to walk through a billing milestone scenario from Kantata to Zuora, emphasizing synchronization logic.
- Negotiate remote‑work support early; ask about the home‑office stipend and flexible PTO policies.
- Watch for vague expectations around “on‑call” duties; clarify frequency and escalation procedures before accepting.
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