Complex Denials Consultant (Complex Claims)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As a Complex Denials Consultant working with the Complex Claims team, you will represent healthcare providers in their claim disputes for workers compensation (WC), motor vehicle accident (MVA), third party liability (TPL), and veterans’ affairs (VA) claims. You will be responsible for interpreting and applying state-specific statutes, providing guidance on billing sequencing, and advising internal stakeholders of strategic ways to quickly and efficiently recover on denied claims. To thrive in this role, you must maintain a foundational understanding of applicable regulations regarding payment, coverage, lien filing practices, and other relevant topics. Here’s what you will experience working as a Complex Denials Consultant: Oversee and assist in the pursuit of reimbursement of denied WC, MVA, Other TPL, and VA claims. Draft complex appeals, correspondence, and other documents as appropriate. Understand and skillfully apply state-specific statutes related to WC claims. Oversee lien practices and ensure that they comply with applicable state laws, Patient Protection Acts, and evolving case law. Assist with the training of recovery staff team members and provide necessary feedback as requested by management. Coordinate with external counsel on strategy, pleadings, settlement posture, and cost-benefit analysis. Develop new and innovative legal and procedural arguments and tools for team usage. Foster professional, collaborative relationships to facilitate favorable resolutions. Required Qualifications Law degree from an accredited college or university. Barred in one state or must be bar-eligible within 6 months of graduation. Legal experience with emphasis on one or more of the following: Healthcare law Insurance defense or plaintiff personal injury Hospital or health system legal affairs Complex reimbursement or lien litigation Strong working knowledge of: MVA laws and insurance structures Hospital lien statutes and enforcement Regulatory compliance in healthcare reimbursement For this US-based position, the base pay range is $90,000.00 - $112,762.49 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00% The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

• Highlight hands‑on experience with claim‑review platforms (e.g., Epic, NextGen, or R1’s proprietary RCM Suite). In your résumé and interview, cite specific workflows you’ve automated—such as building an Excel macro or Power BI dashboard that reduced denial‑to‑payment cycle time by >15 %.
• Prepare a 2‑page “Denial Case Study” that walks through a complex WC, MVA, or VA claim you resolved: include the statutory provision, the billing code discrepancy, the appeal letter you drafted, and the final reimbursement outcome. Bring this as a PDF link in your application and reference it when asked about problem‑solving.
• Demonstrate mastery of state‑specific statutes by memorizing the top three denial reasons for the states where R1’s biggest clients reside (e.g., CA, TX, FL). During the interview, answer “how would you handle a disputed WC claim in Texas?” with a concise citation of the relevant labor code and a sample appeal strategy.
• Show comfort with data‑driven analytics: be ready to discuss how you’ve used SQL or Python to pull denial trends, segment them by payer type, and present findings to leadership. Mention any experience integrating AI‑assisted coding tools (e.g., OCR‑based claim extraction) and the measurable impact on accuracy.
• Emphasize soft skills R1 values—collaboration across a global team and clear communication with providers. Share a brief story where you coordinated with a remote clinical staff or a third‑party payer across time zones, highlighting how you documented the process in a shared Confluence or Teams space.
• When negotiating salary, reference R1’s market position (top‑ranked revenue‑cycle tech firm) and the specialized nature of complex denial work. Cite industry benchmarks (e.g., $85‑$105k base for similar remote roles) and be prepared to ask for a performance‑based bonus tied to denial‑reversal metrics you can influence.