Head of Product - Integrations

Company Overview Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview PHIL is seeking a Head of Product - Integrations who acts like a General Manager (GM) to lead and execute our partnerships and integrations strategy. In this high-impact role, you will own defining the business requirements, identifying and evaluating service providers and third party systems, and defining a clear roadmap for delivering quick wins and long term scalability. You will serve as a cross-functional thought leader and venturesome strategist, working closely with Business Development, Engineering, Design, and Pharmacy Operations to expand our capabilities, scale our infrastructure, and improve quality and efficiency across the board. This is a critical role for a leader who can seamlessly link high-level business strategy to product requirements while maintaining a deep understanding of the broader industry landscape. Responsibilities ● Own and evolve the strategic roadmap for PHIL’s external integrations including electronic health records, payers and plans, third party providers, etc., linking high-level business strategy to technical requirements and product outcomes. ● Benchmark against industry best practices, and build a plan to achieve best-in-class service offerings based on strategic direction and priorities. ● Solve complex problems efficiently by driving significant improvements in quality and speed through optimized processing and judicious use of platform capabilities vs internal development. ● Develop and champion new platform capabilities to support expanded therapeutic categories and patient therapy management. ● Set long-term success metrics and operational KPIs, and ensure the product roadmap is tightly aligned with measurable outcomes. ● Act as a venturesome industry leader, identifying and evaluating third-party systems and service providers to keep PHIL at the forefront of the health-tech landscape. ● Lead cross-functional partnership with senior stakeholders across Product, Engineering, Operations, and Commercial teams to define priorities and deliver value. ● Lead discovery efforts and user research to identify top opportunities to deliver value, and ruthlessly prioritize to maintain organization focus. ● Mentor product team members and elevate the overall product team capability through thought leadership, strategic rigor, and operational depth Qualifications ● 10+ years in product management with minimum 3 years experience in converting organization business strategy into clear product requirements and outcomes. ● Experience in healthcare, ideally in pharmacy operations, EHR systems, payer and plan integrations, etc. ● Proven ability to define and drive product strategy in complex, regulated, and mission-critical domains ● Strong fluency with data and metrics, including experience setting and managing product KPIs and operational SLAs ● Deep understanding of technical systems and the ability to collaborate effectively with engineering teams ● Demonstrated ability to influence senior leadership including C suite leaders on product strategy and prioritization, to optimize business outcomes. ● A passion for improving patient care through thoughtful, scalable systems design ● Ability to thrive under pressure, deliver outsized results as a highly independent individual contributor and bias for action to launch solutions rapidly. ● Proven use of AI in actual product solutions including continuous learning systems, as well as in development efficiency. ● Education in technology / healthcare / pharmacy is required, MBA is highly desired. Benefits ● Ground floor opportunity with one of the fastest-growing startups in health-tech ● Fully remote working environment ● Competitive compensation (commensurate with experience) ● Full benefits (medical, dental, vision). ● 401(k) contribution opportunity. PHIL Inc. is an equal-opportunity employer.

• Show Deep API & Integration Expertise: In your résumé and interview, highlight concrete projects where you designed, launched, or scaled RESTful APIs that connected EHR/EMR systems, pharmacy management software, or pharma manufacturer platforms. Include metrics (e.g., “Reduced prescription fulfillment time by 30% after integrating with XYZ EHR via HL7 FHIR”). Bring a short slide deck or live demo of an integration architecture diagram you owned to prove your technical depth.
• Demonstrate Health‑Tech Compliance Know‑How: PHIL operates in a highly regulated space. Prepare specific examples of how you ensured HIPAA, GDPR, or other drug‑distribution regulations were baked into product roadmaps (e.g., implementing audit‑ready data pipelines, consent management, or token‑based access controls). Mention any certifications (CISSP, HITRUST) or collaboration with legal/compliance teams.
• Quantify B2B2C Impact: The role bridges doctors, pharmacies, patients, and manufacturers. Be ready to discuss how you measured success across each stakeholder—e.g., “Increased pharmacy onboarding rate by 45% while maintaining a Net Promoter Score (NPS) of 62 among prescribers.” Bring a one‑page KPI dashboard that shows you can track end‑to‑end prescription flow, churn, and time‑to‑delivery.
• Show Remote Leadership & Cross‑Functional Alignment: PHIL is fully remote, so interviewers will probe your ability to run distributed product squads. Share a brief case study of a remote team you led (size, time zones) using tools like Jira, Confluence, Miro, and OKR platforms (e.g., Gtmhub). Highlight rituals you instituted (weekly “integration health” stand‑ups, async design reviews) and the resulting delivery cadence improvement.
• Prepare a Targeted Portfolio Piece: Create a 2‑page case study titled “Integrating a Pharmacy Network into PHIL’s Prescription Platform.” Outline the problem, your discovery process (stakeholder interviews, API mapping), solution architecture, security considerations, rollout plan, and post‑launch results. Upload this as a PDF link in your application and reference it during the interview to demonstrate you’ve already thought like a PHIL product leader.