Operational Lead (Culinary)
WFA Digital Insight
Teamshares is looking for a rare blend of chef‑level culinary skill and CEO‑level business acumen, all from a remote setting. The Operational Lead will sit beside the company president, translating menu ideas into hard numbers and steering kitchen crews through rapid change. What sets this role apart is the expectation to move from concept to profit‑center overnight – you’ll be engineering recipes, pricing them, and holding tough conversations about waste and margin while still keeping the line moving. Candidates who thrive on hands‑on problem solving, low‑ego collaboration, and the pressure of turning a losing restaurant into a financial puzzle‑solver will feel right at home.
Job Description
Key
Skills
: Bias to action. You act now to help fix a company's menu, kitchen, and margins. Culinary craft with a business lens. You can support menu innovation and engineering, but you think about them in terms of food cost, labor, and contribution margin — not just flavor and creativity. Strong interpersonal skills. In co-management situations, you work collaboratively with the president as their partner. In interim management situations, you calm the nerves of the kitchen and front-of-house teams, and instill confidence in the employee-owners. Love of implementation and operations. This is not an ivory tower strategy or R&D chef role. It's to quickly develop menu and operational changes, and implement them in a working kitchen. You are both the chef and the CEO — comfortable on the line and in the P&L. Running towards the fire. You can handle tough conversations about underperforming products, waste, or margin. A restaurant losing money is an intellectual puzzle, not something you run from. : Meaningful culinary experience in a scratch kitchen (e.g., chef, kitchen manager, culinary director, or similar) combined with operational or small business leadership experience Track record of menu development, engineering, and costing — you understand recipe costing, food cost percentage, and how menu design drives margin Business acumen and analytical skills to oversee company financials — P&L, COGS, labor cost — and translate that into culinary and operational decisions, akin to a President's lens on the business Demonstrated people leadership skills, ideally managing kitchen or restaurant teams Strong interpersonal and communication skills; low-ego Entrepreneurial mindset and a desire to build Project-management and problem-solving skills with a roll-up-the-sleeves, get-it-done attitude Growth-mindset and a willingness to explore new ideas and innovations; not afraid to learn from your mistakes An ability to think creatively, be adaptable and curious Why should you join us?: Teamshares believes in supporting every team member with a competitive salary and a generous benefits package, including: equity for all employees, exceptional medical/dental/vision benefits plans for employees and their families, and paid parental leave. We recognize and facilitate the tangible impacts each employee has on our mission, while still maintaining a healthy work-life balance culture that emphasizes unplugging at the end of the work day. Our team values time off and actually takes vacation. We embody a growth mindset and provide the support you need to grow in your career.How to Stand Out
- Highlight specific examples of menu items you engineered and the cost savings they generated.
- Prepare a concise case study showing how you turned around a struggling kitchen or menu.
- Demonstrate familiarity with P&L statements and recipe‑costing software during the interview.
- Emphasize your remote‑work communication style and tools you use to stay aligned with dispersed teams.
- Ask about the frequency of onsite visits and how the company supports travel for remote leaders.
- When discussing compensation, focus on equity and long‑term upside as part of the total package.
- Watch for vague descriptions of decision‑making authority; clarify how much autonomy you will have over menu and operational changes.
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