Senior Channel Manager
WFA Digital Insight
Zayo’s Channel Sales unit is moving quickly, and the Senior Channel Manager sits at the heart of that acceleration. The role is not a generic sales job; it focuses on cultivating relationships with telecom service brokers and sub‑agents across a broad geography, turning those connections into measurable revenue. Candidates who thrive here will blend solution‑selling experience with a deep comfort in using Salesforce and Excel for forecasting and reporting. The position offers autonomy—track your own pipeline, forecast opportunities, and collaborate with internal teams to keep agents satisfied—while still demanding the disciplined organization required to hit monthly and quarterly targets. Understanding Zayo’s portfolio—dark fiber, Ethernet, wavelengths, and colocation—will be essential to educate partners and differentiate the offering in a competitive telecom landscape.
Job Description
Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo's Channel Sales division is experiencing rapid growth, leading to exciting opportunities. We are currently seeking a remote Senior Channel Manager to take charge of developing and expanding our existing partner relationships across a broad geographical region. This role operates in a high-speed environment, demanding proactive prospecting to achieve monthly, quarterly, and annual sales targets. Exceptional organizational abilities are essential for thriving in this autonomous setting.
Location
This remote work position will consider applicants that reside in the Philadelphia, PA metro area.Responsibilities
Cultivate and foster relationships with Telecom Service Brokers and Sub-agents. Assist agents throughout the sales process by providing proposals and aiding in customer and prospect management. Drive Zayo's revenue growth by educating the Sub-Agents community about our complete product portfolio, ensuring an exceptional partner experience. Utilize knowledge of customers, industry, and services to meet revenue targets. Monitor, analyze, and report sales performance and activities using Zayo's CRM tool and other reporting systems. Create accurate and timely sales opportunity forecasts. Maintain detailed records of agent and customer interactions for sales and forecasting reports. Collaborate effectively with internal departments to uphold agent and customer satisfaction and achieve revenue goals. Balance teamwork while independently contributing to the overall success of the role. Preferred qualifications for this position include: A Bachelor's degree or an equivalent four-year college education. 3-5 years of experience in solution selling to large accounts. 2-3 years of experience in Channel Sales. Established relationships with key Telecom Service Distributors and Sub-Agents. Demonstrated track record of consistent success in achieving targeted sales goals. Excellent communication skills, both verbal and written. Exceptional abilities in customer service and building/maintaining relationships. Comprehensive understanding of Zayo Network's value proposition, products, and services, such as Ethernet, Wavelength, IP transport, Dark Fiber, Custom Access, and Colocation. Familiarity with Microsoft Office and Salesforce. Estimated base salary range: $90,000 - $115,000 USD /annually. #LI-Remote The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness Excellent Health, Dental & Vision Insurance Retirement 401(k) Savings Plan Generous paid time off policy including paid parental leave Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.How to Stand Out
- Highlight any existing relationships you have with telecom service brokers or distributors in your résumé; concrete partner names add credibility.
- Prepare a short case study that shows how you used Salesforce and Excel to forecast and exceed a sales quota.
- During interviews, be ready to explain Zayo’s product portfolio in layman's terms to demonstrate your ability to educate partners.
- Showcase examples of proposal documents or sales decks you created for complex network solutions.
- Research Zayo’s recent network expansions and mention them to prove you understand the company’s infrastructure.
- When discussing compensation, reference the posted salary range and be prepared to negotiate based on your proven channel‑sales performance.
- Watch for vague promises about “flexible hours” without clear expectations around availability for partner calls across time zones.
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