Senior Manager/Director, Provider RCM Business Development & Strategy
WFA Digital Insight
Turquoise Health’s Provider RCM practice sits at the crossroads of data, pricing strategy and hospital finance, making this senior role unusually technical and client‑facing. The candidate will not only hunt new business but also turn one‑off analytics projects into multi‑year partnerships, a rare blend of sales acumen and deep RCM expertise. Reporting into senior leadership, the manager will act as a thought partner, shaping how Turquoise packages and prices its solutions while translating raw price‑transparency and claims data into board‑ready narratives. Success hinges on comfort moving between SQL queries, executive presentations and cross‑functional coordination with product, finance and legal teams. The role offers a direct line to senior hospital leaders, from VPs of Revenue Cycle to CFOs, meaning every insight can influence real‑world payer contracts and revenue outcomes.
Job Description
This is a fully remote role in the United States. Are you a results-oriented, innovative and forward-thinking Business Development & Strategic Leader with strong expertise and passion for Revenue Cycle Management BD and Strategic Solution development? Here at Turquoise Health, we're seeking a dynamic Senior Manager/Principal to drive Provider RCM solution growth, develop novel capabilities, and work cross-functionally with customers and internal teams to shape the future of our RCM solutions. This is a high-impact, high-visibility role supporting senior leadership as a thought partner in shaping how Turquoise serves our most valuable hospital and health system customers. You'll sit at the intersection of healthcare data and customer solution strategy, pulling and interpreting price transparency and reimbursement data, reasoning across the RCM landscape, and translating insights into board-ready narratives that move strategic pricing, payer contracting, and innovative tech-enabled solutions. You should be comfortable sitting at the intersection of business development and solution delivery. You should be someone with strong opinions, held loosely, who is equally comfortable in a SQL editor as you are in a commercial leader's office. We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Building a truly diverse team is a challenge that we do not shy away from. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all. Responsibilities As a Senior Manager/Principal in our Provider Vertical, you'll manage Growth & Business Development - Partner with Sales and Customer Success to identify, scope, and win new engagements, shaping RFPs, proposals, statements of work, and value based pricing that reflect the value delivered.
- Convert one-off projects into durable, multi-year partnerships across people, process, and technology by spotting adjacent opportunities across new and within existing accounts.
- Act as a thought partner to senior leadership on how Turquoise packages, prices, and positions its solution based offerings.
- Own engagements end to end: scoping, work planning, execution, and delivery, holding yourself accountable for measurable client outcomes - Lead with expert subject matter and analytical methodology for each engagement.
- Present findings and insights to client executives and help influence decisions on pricing strategy, contracting strategy, payer negotiations Cross-Functional Partnership - Partner with Customer Success to align engagement outcomes with the broader account relationship and deliver a seamless customer experience.
- Work with Solutions Engineering to source, structure, and validate the novel datasets that power customer work.
- Coordinate with Finance, Legal, and Revenue Operations on contracting, engagement economics, and compliance.
- Feed structured insight back to Product, surfacing recurring client needs, defining requirements for productization, and helping reduce cost-to-serve and improve scalability.
- 8+ years in RCM-focused management consulting, digital health, or provider-side revenue cycle strategy & operations, with a track record of owning senior client relationships and delivering measurable financial impact.
- Deep, current command of the revenue cycle end to end: patient access, coding, charge capture, CDI, billing, claims adjudication, denials, and payer contracting/negotiations and how each connects to a provider's realized net revenue.
- Demonstrated ability to build and deliver executive-level presentations, distilling complex analyses into clear, board-ready narratives and presenting them with confidence to C-suite and senior client leadership.
- Comfortable and curious, adopting AI tools to work faster and sharper, forward-leaning on the technology without needing deep AI/ML expertise.
- Strong grasp of reimbursement mechanics and payment methodology across care settings (hospital outpatient vs.
- Genuine technical fluency: comfortable pulling and manipulating data directly in SQL (or equivalent), building your own analyses, and identifying and resolving data discrepancies without waiting on an analyst.
- A structured, hypothesis-driven problem solver who can decompose ambiguity, form a point of view, and revise it as the evidence changes - A proven ability to build consensus and drive decisions among senior internal and external stakeholders.
- AAPC coding certifications such as CPC (Certified Professional Coder), CIC (Certified Inpatient Coder), COC (Certified Outpatient Coder).
How to Stand Out
- Highlight any RCM‑related projects where you built pricing models or analyzed reimbursement data; concrete examples beat generic claims.
- Include a short SQL script or data‑analysis excerpt in your portfolio to demonstrate technical depth.
- Emphasize experience working directly with hospital finance leaders; name the titles you’ve engaged with.
- Prepare a case study that shows how you turned a one‑off analytics engagement into a longer‑term partnership.
- During interviews, be ready to discuss how you balance data rigor with storytelling for executive audiences.
- Ask about Turquoise’s data infrastructure and product roadmap to show genuine interest in cross‑functional collaboration.
- Negotiate remote‑work stipends or flexible schedule options early, as these are common perks for senior remote roles.
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