Site Reliability Engineer
Job Description
We do Consulting Differently Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers. Our customers and partners trust us to deliver reliable, first-to-market solutions and safeguard the data we receive. We trust our employees, and our culture gives them the freedom to create, collaborate, and grow. Our leaders are industry experts, creative, unafraid to challenge the status quo, and the pioneers of market-changing solutions. We are seeking a Site Reliability Engineer to design, build, and maintain highly available systems and infrastructure. The SRE will work closely with software developers and operations teams to improve system reliability, automate processes, and minimize downtime. Responsibilities Design, implement, and maintain scalable and reliable systems in cloud environments such as Azure Cloud Services. Experience with CI/CD Platforms (GitHub Actions, GitLab CI) Provide operational support for full-stack software applications. Increase system resilience with expert-level coding, bulletproof release, and change management skills. Develop service-level indicators and objectives to automate release validation. Improve automation and increase the system’s self-healing capability. Collect operating system data and report performance metrics to stakeholders. Ensure security best practices are followed in cloud infrastructure and application deployments. Manage cloud and database system maintenance, debugging production issues as they arise. Improve reliability, quality, and time-to-market of our suite of software solutions. Partner with security and product teams to define and publish policies, processes, and playbooks to facilitate rapid and effective handling of alerts and incidents. Lead incident management processes; respond to outages and service disruptions promptly.
Qualifications
Bachelor’s degree in computer science or similar field. Five years’ experience as a site reliability engineer or similar role. Strong programming skills (Golang, Ruby, Python, or similar) Proven ability to diagnose and monitor performance and reliability issues across the stack. Expertise in Kubernetes. Relevant industry certifications, such as through the Site Reliability Engineering (SRE) Foundation. Proven experience working with cloud-native infrastructure (Azure Cloud Services, AWS, or GCP). Experience working with observability and incident management tools (Datadog, OpsGenie, PagerDuty). Experience scripting operating system tasks with Infrastructure as Code. Impeccable communication skills. Ability to problem-solve in a fast-paced, high-stakes environment. Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.Salary
$130,000 - $160,000 About BRG BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead. At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.How to Stand Out
- Highlight any experience you have with health‑tech compliance (HIPAA, 21 CFR Part 11) in your resume and cover letter; include concrete examples of how you built monitoring or alerting that satisfied regulatory audit requirements, as Thinkbrg will prioritize candidates who can safeguard sensitive drug‑discount data.
- Build a short, reproducible demo on GitHub that showcases an end‑to‑end SRE pipeline using the stack they likely use (Terraform or CloudFormation for IaC, Kubernetes/EKS, Prometheus‑Grafana for metrics, and PagerDuty for incident response). Include a README that explains the problem, your design decisions, and how you ensured high availability—Thinkbrg interviewers often ask candidates to walk through a live code/artifact.
- In the interview, be prepared to discuss “error‑budget” concepts and how you’d balance rapid feature delivery with reliability for a consulting‑driven product. Cite specific metrics (e.g., SLO 99.9% uptime, MTTR < 30 min) and describe a past incident where you reduced MTTR by automating root‑cause analysis.
- Emphasize collaborative tools and culture fit: mention your experience using async communication platforms (Slack, Teams, Confluence) and remote pair‑programming/incident‑response sessions. Provide a brief story of how you built trust across distributed teams, matching Thinkbrg’s “freedom to create, collaborate, and grow” philosophy.
- Research Thinkbrg’s recent product launches (e.g., their drug‑discount data exchange platform) and reference them in your answers. Propose one realistic reliability improvement (e.g., implementing canary deployments with Argo Rollouts to catch data‑integrity bugs early) to demonstrate proactive thinking and domain knowledge, which interviewers view as a strong differentiator.
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