Technical Service Representative- St Louis Area
WFA Digital Insight
DuBois Chemicals is looking for a hands‑on service professional who will operate directly at a strategic client site in the St. Louis area while remaining fully remote in terms of employment. The role blends routine fluid‑management tasks—pump‑outs, chemical sampling, and equipment checks—with clear reporting responsibilities that rely heavily on Excel‑driven data capture. What sets this position apart is the emphasis on continuous‑improvement projects that the technician will feed back to both the customer and DuBois’ R&D teams, linking field observations to long‑term technology development. Candidates should be comfortable navigating industrial safety rules, troubleshooting mechanical issues on the fly, and communicating findings to operators and sales contacts alike.
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. POSITION SUMMARY: DuBois Chemicals is looking for a high performing Service Technician to support one of our strategic customers at their site in the St. Louis area, Responsible for physically conducting the material handling requirements associated with a fluid management program at an industrial manufacturer (our customer). Successful candidates will be expected to work well within a team and ensure all requested fluid pump-outs, additions and mechanical checks are routinely performed and reported. Service Technician must follow the safety regulations of the customer and company. Demonstrate the company’s core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed. DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. DuBois scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers’ needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.
Key Responsibilities
Ensure required fluid performance measurements are performed and recorded. Install, maintain, and repair equipment and systems, ensuring they function properly. Draw fluid system samples, perform chemistry tests, and diagnose routine maintenance/updates. Interact daily with operators and appropriate management personnel within customer location. Support the collection of data for fluid consumption, performance documentation, and reporting. Notify Sales Representative/Account Manager and customer of abnormal fluid conditions and mechanical problems. Perform procedures for fluid additions and system cleanouts. Ensure system control plans are followed and sump pump-out schedules are following. Review and maximize the performance of recycling efforts. Support continuous improvement projects set by customers and company. Ensure mechanical aspects of fluid systems are operating efficiently. Must be able to perform the essential functions with or without accommodations.Minimum Qualifications
Must live in or near St. Louis, MO 1+ years of related service experience/training in fluid systems and chemical industry. Proficient in performing technical/mechanical on-site testing. Ability to read, write and interpret documents such as safety rules, operating and maintenance. instructions, procedure manuals, and write routine reports/correspondences. Excellent communication (oral or written) and interpersonal to interact with customers. Strong time management skills and attention to detail. Ability to trouble shoot and solve practical problems. Mechanical aptitude and ability to understand basic chemical concepts. Ability to work in an industrial environment. Ability to handle moderate to considerable physical activity. Ability to work independently with minimal supervision. High achievement orientation; driven to perform and grow. Proficient in Microsoft Office. #INDCOMR DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.How to Stand Out
- Highlight any hands‑on fluid‑system work you’ve done and quantify (e.g., number of pump‑outs) in your resume.
- Prepare a short Excel sample that shows how you track and report fluid data; bring it to the interview.
- Emphasize safety training certificates or on‑site safety experience when answering behavioral questions.
- Practice explaining a technical issue you solved to a non‑technical audience; the role requires clear communication with operators.
- Research DuBois’ fluid‑management products so you can reference their technology during the interview.
- Ask about the typical cadence of continuous‑improvement projects to demonstrate interest in long‑term collaboration.
- During salary discussions, reference the remote‑work stipend and any equipment allowances as part of the total compensation package.
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