Telehealth Physician (Remote)

Telehealth Physician - Remote

At Understood Care, our mission is to bridge the healthcare gap for Medicare patients who would like some help navigating the complex healthcare system.

Understood Care matches Medicare patients with an assistant with healthcare expertise (known as a Patient Advocate). Patient Advocates help patients with anything patients need in order to access care - booking appointments, finding transportation, ordering medical equipment and much more.

The role:

In this position, you will conduct audio or video patient intake appointments, which is a 20-30 minute appointment to understand the challenges that the patient is facing. You will determine if a patient is suited to receive patient advocacy under the principals of Principal Illness Navigation and/or Community Health Integration. 

You will also collaborate closely with our technology team to develop innovative AI tools that enhance the clinical experience.

We are seeking a physician who is passionate about improving care access for the Medicare population and is excited to work at an early stage startup. As we serve the Medicare population, you will primarily be working with seniors. 

Responsibilities:

• Thrives in a fast-paced, startup environment
• Cares deeply about medicare aged patients and patient advocacy
• Prior experience working with Medicare patients
• Very well versed in technology and can learn new technologies quickly
• prior experience delivering care via Telehealth is a plus 
• Positive attitude and bias towards action
• Strong communication and interpersonal skills

Qualifications:

• Board certification in Family Medicine, Internal Medicine, Geriatrics preferred
• Active member of an IMLC state and open to acquiring additional licensure. IMLC member states are AL, AZ, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, ND, OH, OK, PA, SD, TN, TX, UT, VT, WA, WV, WI, WY, GU
• PTAN/PECOS account (registration and enrollment with Medicare)

Role:

This is a remote, part-time role with the ability to evolve into a full-time role. We require a minimum of 20 hours per week, with a preference for 30 hours, though week-to-week availability remains flexible.

Compensation:

Rate: $125/hour.

• Test your internet speed and have a reliable video‑conferencing setup before the interview; a stable connection is essential for telehealth.
• Highlight any prior experience with Medicare billing, PTAN/PECOS, and senior patient communication in your résumé and cover letter.
• Prepare a brief case study of a telehealth encounter where you identified a navigation need and how you addressed it.
• Demonstrate curiosity about AI by discussing any exposure to health‑tech tools or data‑driven decision making.
• When discussing compensation, reference the $125 /hour rate and ask about additional benefits such as health coverage or professional development budgets.
• Watch for red flags like unclear expectations around licensure requirements across states or lack of support for technology adoption.
• Follow up after interviews with a concise email summarizing how your clinical expertise aligns with Understood Care’s patient‑advocacy mission.